Front Desk Officer
Full-time
PRIME Phils
The Front Desk Officer serves as the first point of contact for members, guests, and clients, delivering a premium, hotel-like experience in a high-end co-working environment. This role ensures seamless daily operations at the reception area while p roviding exceptional customer service , maintaining a professional atmosphere , and supporting the overall member experience.
Key Responsibilities
1. Welcome members and guests with a warm, professional, and courteous demeanor
2. Provide a 5-star level of customer service at all times
3. Assist with inquiries, bookings, and general requests promptly and efficiently
4. Manage check-ins and check-outs of members and visitors
5. Handle reservations for meeting rooms, private offices, and event spaces
6. Maintain accurate records of daily attendance and bookings
7. Answer and route phone calls, emails, and inquiries professionally
8. Coordinate with internal teams (operations, housekeeping, IT, and security) to ensure smooth service delivery
9. Notify members of deliveries, messages, or scheduled activities
10. Assist in billing support and documentation when required
11. Ensure the reception and common areas are clean, organized, and presentable at all times
12. Uphold the premium look and feel of the workspace environment
13. Report maintenance or facility concerns promptly
Qualifications
1. Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)
2. With at least 1-2 years of experience in front desk, reception, hospitality, or customer service roles
3. Strong communication and interpersonal skills
4. Excellent presentation and grooming standards
5. Ability to multitask and remain composed in a fast-paced environment
6. Proficiency in MS Office and booking/reservation systems
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Front Desk Officer in Quezon City vacancy
- ...The GSA Supervisor is directly responsible for overseeing the Front Desk (GSA) team , ensuring smooth and professional service... ...demands an organized and hands-on leader who ensures Front Desk Officers perform according to operational standards and deliver exceptional...
- ...Greeting and welcoming : The front desk is the first point of contact for customers and guests, and is responsible for making a positive impression. Administrative tasks : This can include scheduling meetings, answering and directing phone calls, managing databases...
- Key Responsibilities Guest Services: Greet guests, manage check-ins/check-outs, and provide information about hotel services, amenities, and local attractions. Reservations & Billing: Handle booking requests, cancellations, and modifications; process payments and...
- ...graduate of any course Preferably with 1 year of experience in customer service, front desk, or healthcare setting. Strong communication and interpersonal skills Proficient in MS Office (Word, Excel) and basic computer applications Ability to multitask and...
- We are continuously looking for candidates for our team Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account Responsibilities: Communicates with customer on the phone or by way of written correspondence to deal with...
- ...Celebrity Space Hub is a professional coworking and virtual office provider located in the heart of Quezon City. We offer flexible virtual... ...mail and packages for virtual office clients. Maintain the front desk, coworking lounge, and meeting room areas in a clean and...
- ...personnel. Schedule appointments and maintain calendars for office staff. Handle administrative tasks, including data entry and... ...Maintain a clean and organized reception area. Requirements FRONT DESK RECEPTIONIST Educational Qualifications: Bachelor’s degree...
- ...appointments and meetings. Maintain a clean and organized front desk area. Handle incoming and outgoing mail and packages.... ...support, analytical skills, scheduling expertise, and mastery of MS Office. Responsibilities and Duties: Welcoming visitors, managing...
- ...contact for visitors, clients, and staff. This role is responsible for managing front desk operations, handling inquiries, directing calls, and providing administrative support to ensure smooth office operations and a professional company image. Key Responsibilities: **...
- ...Description Manage front desk operations and provide exceptional customer service to all visitors. Answer incoming calls and direct... ...coordinating various activities. Working Conditions: Fast-paced office environment with interaction with multiple stakeholders....
- ...necessary. Schedule appointments and maintain the calendar for the office. Handle incoming and outgoing mail and packages. Maintain... ...and organization of the reception area. Requirements FRONT DESK RECEPTIONIST Educational Qualifications: Bachelor’s degree...
- ...incoming calls, emails, and correspondence, ensuring timely and accurate responses. # Maintain reception area, meeting rooms, and office supplies in an organized and presentable state. # Handle scheduling of appointments, meetings, and visitor logs. # Provide...
- ...Qualifications: Proven work experience as a Receptionist, Front Desk Representative or similar role. Bachelor’s degree in Business... ...Management, or any related field Hands-on experiences with office equipment, like printers and POS systems Excellent communication...
- Greet visitors, answer questions, and perform clerical tasks. Manage reservations and appointments, and maintain office supplies and records. Computer literate Communication skills Strong personality Cheerful
- ...Fresh Graduate or student with internship experience will be considered. Skills and Competencies: Proficient in MS Office suite and help desk management. Skills and Competencies: Strong organizational skills and attention to detail. Qualities and Traits:...
- ...Greet visitors, provide assistance, and direct them to the appropriate person or office. Answer and screen phone calls, direct calls to the correct personnel, and handle incoming and outgoing correspondence. Manage calendars, book meetings, and coordinate appointments...
- ...appropriate departments. ~ Handle reservations and check-in/check-out processes efficiently. ~ Maintain office cleanliness and organization at the front desk. ~ Provide information about hotel services and local attractions. ~ Assist with administrative tasks as...
- ...Answer incoming phone calls and manage inquiries. Schedule appointments and maintain the calendar. Manage office supplies and ensure a tidy front desk. Assist with administrative tasks as needed. Requirements FRONT DESK RECEPTIONIST Educational Qualifications...
- ...Description Greet and welcome guests as they arrive at the front desk. Manage phone calls, emails, and other correspondence efficiently. Provide information about the organization and its services to clients and visitors. Maintain a clean and organized reception...
- ...professional and friendly manner. Manage incoming calls and direct them to appropriate personnel. Maintain a clean and organized front desk area. Handle inquiries and provide information about the organization’s services. Assist with administrative tasks as...
- Description Greet and welcome guests with a friendly demeanor Manage incoming calls and correspondence efficiently Coordinate room bookings and maintain an organized reception area Assist guests with inquiries and provide information about services Handle...
- ...Requirements Educational Qualifications: Diploma in a relevant field Experience Level: 1-3 years Skills and Competencies: Help Desk experience, strong data entry skills, knowledge of aesthetic procedures Qualities and Traits: Excellent communication skills,...
- ...degree in Hospitality Management, Business Administration, or a related field. ~ Experience Level: 1-3 years of experience in front desk or customer service roles. ~ Skills and Competencies: Excellent communication, multitasking, and organizational skills. ~ Responsibilities...
- Job Requirements College level but with at least one (1) year experience. Fresh graduates are also welcome to apply. With good spoken and written skills. With a pleasing personality. With good moral character. Fresh graduates are also welcome to apply...
- ...Address and resolve guest concerns promptly. Process payments and maintain accurate records. Ensure a clean and welcoming front desk area. Job Title: Receptionist Educational Qualifications: High/Senior High School diploma required. Experience Level:...
- Greet and welcome guests as they arrive at the hotel. Manage online, telephone, and in-person room reservations. Check guests in and out, issuing room keys. Provide information about the hotel and local area. Resolve guest complaints, elevating to management...
- Today, it fulfills its promise of complete wellness with relaxation, fitness, and beauty centers all stationed in one home, The Spa Wellness. Duties Report to work consistently on time, dressed and groomed appropriately. Greet guests upon entering the branch cordially...
- Job Description: # Lead POS Projects: Plans, coordinates, and oversees end-to-end POS system implementations, including scope, timelines, budgets, and risk management. # Stakeholder & Vendor Coordination: Acts as the main liaison between internal teams and external...
- ...leading global BPO company, providing exceptional customer service and technical support solutions to its clients. Position: Service Desk Company Industry: BPO Company Location: Quezon City Schedule: Shifting Salary: Php 30,000 gross Work set up: Onsite...
- ...included in the Top Fortune 500 Firms around the world. They have offices in different countries including the Philippines. Currently... ...search for Japanese Speakers of all levels. Position: Japanese Front End Application Developer (Javascript, React JS, TypeScript, Java...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Front Desk Officer. Be the first to apply!
