Online Chat Support Representative - No experience/Fresh Graduate (Paid Training)
25000 PhpFull-time
Caldwell Communications Consultancy Philippines
Customer Service Representative – Non-Voice
Metro Manila | Onsite
We are expanding and looking for Customer Service Representatives in Metro Manila. Join our team and enjoy a competitive salary of up to ₱25,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices provide easy access, offering a stable and rewarding BPO career, just like many of our current team members who chose to grow with us.
Job Description
We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms. Deliver professional assistance without using the phone.
Responsibilities :
- Respond to customer inquiries via chat or email
- Provide accurate information about products, services, or accounts
- Resolve issues efficiently and professionally
- Document all interactions in the system
- Escalate complex concerns to supervisors
- Maintain quality, productivity, and customer satisfaction metrics
Schedule & Training:
- Shifts include nights, weekends, and holidays
- Paid training on non-voice processes and platforms
Requirements:
- High School or Senior High School graduate (College preferred)
- Strong written English communication
- Detail-oriented, solution-driven, and customer-focused
- Basic computer skills and multitasking
- Willing to work onsite in Metro Manila
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Online Chat Support Representative - No experience/Fresh Graduate (Paid Training) in Las Piñas vacancy
- ...A Call Center Representative is responsible for handling inbound and outbound customer calls, addressing inquiries, resolving complaints, processing requests, and providing exceptional customer service. They ensure every interaction is handled professionally while maintaining...
- ...& dental benefits Paid vacation and sick leave... ...diverse, inclusive, and supportive workplace Ready... ...time. High School graduate (college level or degree... ...with or without BPO experience Ability to work in... ...experience is a plus (training provided) Amenable to...
- ...& dental benefits • Paid vacation and sick leave... ..., inclusive, and supportive workplace Ready to... ...time. • High School graduate (college level or degree... ...applicants with or without BPO experience • Ability to work in... ...experience is a plus (training provided) • Amenable...
- ...issued ID High School graduate (college level or... ...applicants with or without BPO experience Ability to work in... ...experience is a plus (training provided) Amenable... ...& dental benefits Paid vacation and sick... ...diverse, inclusive, and supportive workplace Ready to...
- ...The Sales Support Technician will provide technical assistance to the Business Development Officers/Manager regarding customer concerns... ...presentations, and preparing necessary quotations. IT Graduate can work under pressure & minimum supervision able to do...
- ...are looking for experienced Online Assistants to support our Travel Account team.... ...with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free.... ...performance incentives offered Paid training and onboarding Life...
- Handled inbound and outbound customer calls, assisting customers with inquiries, complaints, and service requests. Provided accurate information, resolved issues efficiently, and ensured a positive customer experience while meeting company quality standards.
- ...We are hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with... ...cancellations while providing excellent customer service. No prior experience is required as paid training will be provided. Responsibilities: • Handle...
- A call center agent serves as the primary link between a company and its customers. They handle inbound and outbound communications, resolve inquiries, troubleshoot issues, and maintain satisfaction. Ideal candidates possess excellent active listening, problem-solving,...
- ...with product information and troubleshooting via phone, email, or chat. Document customer interactions and maintain detailed... ...Educational Qualifications: Bachelor’s degree in a relevant field Experience Level: 1–3 years Skills and Competencies: Strong...
- ...inquiries related to financial accounts via phone, chat, or email Assist with account transactions,... ...Qualifications At least high school graduate (senior high school preferred) With or without BPO experience Good communication and basic computer skills...
- ...HIRING! NON-VOICE ACCOUNT • NO BPO EXPERIENCE REQUIRED • LIMITED SLOTS... ...: Non-Voice Customer Support Associate (Limited... ...Assist customers through chat and email Provide clear... ...(Old Curriculum) & SHS Graduate World-Class Training Program Fun, modern onsite...
- ...join our team as Email & Chat Online Assistants . This is a... ...email and live chat—no phone calls involved. Comprehensive training is provided, making this... ...accuracy No prior experience required What We Offer... ...role (email and chat support only) ~ Remote, work-...
- ...product information database by enlisting support from various department staff Process... ...) College Level With E-commerce experience a plus Microsoft Office Good written... ...communication skills Experience with online retail platforms and processes, is a...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and complaints... ...'s degree in a relevant field preferred. Experience Level: Fresh Graduate or 0-2 years of experience in customer service....
- ...Customer Service Representative for a Technical Account... ...technical support while ensuring excellent... ...via phone, chat, or email Troubleshoot... ...Work Schedule & Training: Shifting schedules... ...holidays Full paid technical and... ...hands-on technical experience Fast-paced, performance...
- ...Provide technical assistance to sales representatives and customers regarding loyalty... ...program services. Conduct training sessions for sales staff on... ...School Diploma or equivalent Experience Level: 1-3 years in technical support or customer service Skills and...
- ...customer inquiries via phone, email, or chat in a timely and professional manner.... ...improve service quality and enhance customer experience. Requirements Educational... ...equivalent Experience Level: 0–2 years (Fresh graduates are welcome to apply) Skills and Competencies...
- ...strategic provider of premium fresh frozen food and value... ...Assistant to support our sales initiatives... ...; Manage in-house and online sales. Lead Generation... ...Qualifications : Experience : Entry-level up to 2... ..., or marketing. Fresh graduates with a strong drive to...
- ...service to clients via phone, email, and chat. Assist customers with inquiries,... ...issues efficiently. Participate in training programs to enhance product knowledge and... ...degree in a relevant field is preferred. Experience Level: No prior experience required, entry-level...
- ...Respond promptly to customer inquiries via phone, and chat. Assist customers in resolving issues and provide... ...Qualifications: Bachelor’s degree in any field. Experience Level: No prior experience required; training will be provided. Skills and Competencies: Good...
- ...and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands... ...firsthand our dedication to supporting People First. Technical Support... ...attitude while working on chats, phones & tickets. If you are...
- ...hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE. Demonstrate professionalism and patience when interacting with customers. Address customer inquiries, concerns, and issues...
- ...Specialists. Qualifications A graduate of BS Medical Technology, with... ...willing to undergo intensive training. Fresh graduates are welcome Previous IVD experience is a plus, but not required.... ...Provide expert knowledge and support on our range of products and services...
- ...customers by resolving complaints, answering questions, and processing service requests. They ensure that every customer receives proper support and clear communication throughout the interaction. They also work closely with other teams to resolve complex issues efficiently....
- ...(With Logical Thinking Skills | BotCake Trained = Higher Salary!) Company: LEADS E-Commerce... ...be talking to customers via calls and chat , assisting them with product inquiries,... ...rewarded) Qualifications: Sales experience preferred but not required Strong logic...
- ...Requirements Educational Qualifications: Bachelor’s degree in Business, Marketing, or a related field. Experience Level: 0–2 years (Fresh Graduate or Student). Skills and Competencies: Proficient in English/tagalog Language, strong Communication and Interpersonal...
- ...Provide technical support to staff for hardware, software, and network issues. Install, configure, and maintain operating systems... ...Information Technology, Computer Science, or related field. Proven experience as an IT Specialist, System Administrator, or similar role....
- ...IT Support Functions Install, configure, and maintain computers, printers, and network systems. Troubleshoot hardware, software... ...graphics, and short-form videos. Monitor and respond to comments, messages, and online inquiries in a professional manner....
- ...achieve sales targets. Requirements Educational Qualifications: Bachelor’s degree in a relevant field preferred. Experience Level: Fresh Graduates or students are welcome to apply. Skills and Competencies: Strong English language proficiency. Skills and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Online Chat Support Representative - No experience/Fresh Graduate (Paid Training). Be the first to apply!
