CSR - Travel Agent - No Experience | Fixed Weekends Off
Full-time
Caldwell Communications Consultancy Philippines
We are looking for experienced Online Assistants to support our Travel Account team. Your main role will be to assist customers with their travel needs — including bookings, changes, cancellations, and general inquiries — using popular GDS tools such as Amadeus, Sabre, or Galileo.
You’ll communicate with customers via email, chat, or ticketing systems, ensuring that their travel experience is smooth and stress-free.
Responsibilities
- Manage travel bookings, rebookings, cancellations, and itinerary updates
- Use GDS platforms (Amadeus, Sabre, Galileo) efficiently and accurately
- Respond to customer inquiries via non-voice channels (chat, email, ticketing)
- Ensure documentation and booking details are updated correctly
- Deliver high-quality service that meets both customer and company standards
Benefits
- Work with a professional team in a growing travel account
- Competitive salary and performance incentives offered
- Paid training and onboarding
- Life Insurance
- Flexi Time
Vacancy posted 21 days ago
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