Technical Account Representative
Full-time
Telesys BPO
Job Description
We are looking for a Customer Service Representative for a Technical Account who will serve as the first point of contact for customers experiencing technical issues. You will provide basic to intermediate technical support while ensuring excellent customer service.
Key Responsibilities:
Handle inbound technical support inquiries via phone, chat, or email
Troubleshoot common issues related to software, hardware, devices, or connectivity
Guide customers through clear, step-by-step solutions
Accurately document customer interactions and resolutions
Escalate complex concerns to higher-level technical teams
Meet quality, customer satisfaction, and productivity metrics
Work Schedule & Training:
Shifting schedules, including nights, weekends, and holidays
Full paid technical and product training provided
What to expect:
Continuous learning and hands-on technical experience
Fast-paced, performance-driven environment
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Technical Account Representative in Las Piñas vacancy
- Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer What We Offer: Competitive salary with performance-based incentives HMO & dental benefits Paid vacation and sick leave Opportunities for promotion and career development Wellness programs and...
- ...Provide technical support to staff for hardware, software, and network issues. Install, configure, and maintain operating systems,... ...and troubleshoot issues to minimize downtime. Manage user accounts, permissions, and security protocols. Ensure data backup, recovery...
- ...Description Provide technical assistance to sales representatives and customers regarding loyalty program features and troubleshooting. Collaborate with cross-functional teams to resolve customer issues effectively and efficiently. Document customer interactions...
- ...Description Provide technical expertise in sales presentations and customer meetings. Collaborate with the engineering team to deliver customized solutions based on client needs. Prepare and present technical proposals, including costing estimates. Conduct...
- ...Within Metro Manila We’re looking for dedicated and customer-focused individuals to join our team as CSR for the Healthcare Account. In this role, you'll serve as the first point of contact for our customers—handling inquiries, resolving concerns, and delivering...
- ...experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based... ...firsthand our dedication to supporting People First. Technical Support Engineer - L1 About TaskUs: TaskUs is a provider of...
- This position is responsible for ensuring that safety requirements onboard are met and received by Fleet-A-vessel Discuss with the immediate superior the close-out of the cited deficiency. Maintains close monitoring of the requirements to avoid deficiencies Knows...
- ...The Senior Account Executive is a key contributor to the company’s revenue growth by managing high-value client accounts, developing... ...pipeline data, forecasts, and sales reports in CRM systems. Represent the company in client meetings, trade events, and industry networking...
- ...The Sales Representative will identify and find potential clients, understanding their needs, and offering appropriate services. This... ...profiles of clients. Coordinates with the Purchasing and Technical Department for client requirements. Sends quotations to clients...
- ...talented Sales AccountManagers to join our dynamic team. As a Sales Account Manager, you will play a crucial role in driving business... ..., and negotiate contract terms Collaborate closely with the technical and delivery teams to ensure seamless implementation and ongoing...
- ...experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based... ...People First. Job Description So what does an Accounts Payable Specialist do? You will be managing all payables to vendors...Remote job
- ...partner of a leading retailer and wholesaler of motorcycle safety gears, riding apparel, and accessories, is seeking an experienced Accountant. Our client is a fast-growing and trusted name among motorcycle enthusiasts, with multiple retail and wholesale branches...
- ...We are looking for a competent and analytical Accounting Staff to manage financial records and support compliance requirements for our growing operations. Key Responsibilities: • Record daily financial transactions • Monitor accounts payable and receivable •...
- ...financial reports for management. Conduct variance analysis on financial performance and provide actionable insights. Manage accounts payable and receivable, ensuring timely processing of invoices and collections. Support monthly close processes and assist with...
- ...Prepare financial statements and reports. Manage accounts payable and receivable. Ensure compliance with tax regulations. Conduct regular audits to maintain accuracy. Assist in budget preparation and financial forecasting. Provide financial analysis and...
- ...budget preparation and forecasting Perform audits and financial reviews Collaborate with team members and management Utilize accounting software for efficient reporting Job Title: Accountant Educational Qualifications: Bachelor’s degree in Accounting or...
- ...Responsibilities Financial management : Oversee day-to-day accounting operations, including payroll, accounts payable/receivable, and cash flow. Internal controls : Design and monitor systems to prevent fraud and ensure accuracy of records. Budgeting and forecasting...
- ...records and reports. Ensure compliance with relevant laws and regulations. Perform budget analysis and forecasting. Manage accounts payable and receivable. Assist in audit preparations and tax filings. Reconcile bank statements and monitor cash flow....
- ...inquiries via phone, email, and chat with a focus on providing excellent service. Assist in resolving customer complaints and technical issues in a timely manner. Maintain thorough knowledge of products and services to effectively communicate with customers. Collaborate...
- ...written communication in English Skills and Competencies: Proficient in scheduling and organizational skills Qualities and Traits: Team player with problem-solving skills Skills and Competencies: Basic technical skills related to call center operations...
- ...ensure satisfaction. Process orders, forms, and applications accurately and efficiently. Maintain customer records by updating account information and documenting interactions. Collaborate with team members to enhance customer service quality and efficiency....
- ...competitor's pricing and activities. New Ideas/Selling Techniques. Required SSC to post on line twice daily thru personal FB account, FB page, Buy & Sell Group, Big bike Community group and any other social media account. Empowering customer service by all department...
- ...meetings and sales appointments, and following up with customers about their order status. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders,...
- ...Description Maintain and manage the general ledger ensuring accuracy and compliance with accounting principles. Perform reconciliations of accounts, ensuring discrepancies are identified and resolved promptly. Oversee accounts receivable and payable processes...
- ...Responsibilities Lead day-to-day accounting operations, including bookkeeping, reconciliations, and general ledger updates Prepare monthly and annual financial reports; manage closing schedules Oversee AP/AR, billing cycles, and disbursements Ensure compliance...
- ...Supervise daily accounting operations across Accounts Payable, Accounts Receivable, General Ledger, and Inventory Accounting. Ensure timely and accurate preparation of monthly, quarterly, and annual financial statements. Monitor collections from dealers, distributors...
- ...Assist the Chief Accountant with the day-to-day, monthly, semi-annual and year-end operations of the Accounting / Finance Department. Manage the processing of cash receipts, recording of revenue and receivable and work closely with other management Team to ensure that...
- ~ Assist project managers in all aspects of project planning, execution and monitoring ~ Collect, organise and analyse data to provide insights and recommendations ~ Participate in project meetings and follow up on action items ~ Support the implementation of project...
- ...Duties & Responsibilities: Handle daily accounting tasks (recording, posting, reconciliation) Prepare journal entries and assist in financial reports Monitor receivables and payables Maintain organized accounting records Support audits and coordinate with...
- ...Position Overview We are seeking a highly organized, detail-oriented, and capable Temporary Accounting & HR Personnel to manage our day-to-day financial operations and human resource functions. This dual-role position requires a professional who can seamlessly balance...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Account Representative. Be the first to apply!
