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Account Receivable Follow up Specialist - 40K - Onsite - Alabang

Full-time

AddForce Human Resources Solution Inc.

Position : Accounts Receivable Follow up Specialist

Location: Alabang Corporate Center, Alabang, Muntinlupa City

Work Set Up & Schedule:

  • Onsite
  • Permanent Night shift

Salary: 40,000 Salary Package

Start date: January 2026

  • Review and resolve outstanding claim accounts from worklists or management direction, focusing on denied claims across various payers and regions.
  • Analyze account history and conduct in-depth research, including review of patient charts and encounter documentation, to support resolution.
  • Investigate and follow up on denied claims, identifying causes related to coding discrepancies or contract issues.
  • Prepare and attach appropriate documentation, gather additional information, and submit corrected claims to facilitate accurate and timely adjudication.
  • Initiate and manage appeals for denied claims by researching root causes, collecting necessary documentation, making necessary account adjustments, and resubmitting claims.
  • Maintain follow-up activities to ensure final resolution.
  • Communicate claim issues and denial trends to leadership and contribute to continuous process improvement.
  • Identifies, researches, and ensures timely processing of payments and error corrections, ensuring appropriate documentation of payments, allowances, denial, rejections, are recorded on individual accounts
  • Review remittance advice and investigate underpayments or overpayments.
  • Perform additional A/R tasks and support other departmental responsibilities as assigned.

Qualifications:

  • Graduate of any college degree.
  • Must have 2+ years in a Healthcare BPO setting
  • Knowledgeable in Revenue Cycle Management
  • Knowledge of commercial, HMO, Medicare/Medicaid, and other payer requirements.
  • Working knowledge on the use of insurance payer websites ie: Availity, Optum, Medicare, Evicore portals.
  • Working knowledge with Practice Management systems, preferably KAREO a plus.
  • Effective communication abilities
  • Proven problem-solving skills
  • Proficient knowledge of medical terminology is likely to be encountered in medical claims denials.
  • Amenable to work onsite during training and nesting period in Alabang, Muntinlupa City and US shifts
  • Amenable to start ASAP on January 2026

Salary Offer and Benefits:

  • 15% Night Differential pay for work performed within 10pm to 6am
  • FREE Shuttle
  • HMO Day 1 with FREE dependent
  • Free Uniform on the first issue
  • Training and nesting period for 3 months and so
  • Enrolment of two (2) max dependents shouldered by the employee to the same health insurance provider following the existing hierarchy for HMO dependents.
  • Medical reimbursement of PHP2,000/year for principal and enrolled dependent.
  • Life Insurance coverage of P100,000 for principal and enrolled dependent.
  • Family Assistance coverage of P10,000 for principal and enrolled dependent, in case of death

Recruitment Process: Online / Virtual

  • Final Interview via MS Teams
  • Job Offer
Vacancy posted 15 hours ago
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