Customer Service Representative | Telco Account | Full-Time
10000 - 30000 PhpFull-time
Gratitude Inc
We are looking for motivated and customer-oriented individuals to join our Telecommunications Customer Support team. As a Customer Service Representative, you will be responsible for delivering high-quality customer service by addressing inquiries related to mobile, internet, and telecommunications services.
Key Responsibilities • Handle inbound customer inquiries professionally.• Resolve billing, account, service, and technical concerns.
• Maintain accurate customer records.
• Meet quality assurance and customer satisfaction standards.
• Promote additional products and services when appropriate. Qualifications • High School or Senior High School Graduate.
• Good English communication skills.
• Basic computer knowledge.
• Customer service experience is an advantage but not required.
• Willing to work shifting schedules. Benefits • Competitive salary
• Paid training
• HMO coverage
• Performance incentives
• Career growth opportunities
• Government-mandated benefits
Vacancy posted 16 hours ago
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