Retail Customer Service Representative
Full-time
Metacom Careers
Customer Service Representative – Retail Account
Work Setup: Onsite
Industry: Retail
Hiring Capacity: 108 Positions
Salary Package: ₱15,000
Qualifications:
- High School or Senior High School graduate
- With or without Customer Care Experience (CCE)
- Good communication skills
- Customer-service oriented and willing to work onsite
- Must be willing to work on a shifting schedule
Job Description:
As a Customer Service Representative (CSR) for our Retail Account, you will assist customers with their inquiries, concerns, orders, and account-related needs. You will provide excellent customer service, resolve issues efficiently, and ensure a positive customer experience.
Key Responsibilities:
- Handle customer inquiries through phone or other assigned channels
- Assist with product, order, billing, and account-related concerns
- Provide accurate information and appropriate solutions
- Resolve customer issues professionally and efficiently
- Document customer interactions and concerns
- Maintain a high level of customer satisfaction
- Follow company policies, procedures, and quality standards
Why Join Us?
- Competitive salary package of ₱15,000
- Open to HS/SHS graduates
- With or without CCE
- Great opportunity for applicants looking to start or grow their BPO career
- Onsite work environment with career development opportunities
Interested applicants are encouraged to apply!
Vacancy posted 4 hours ago
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