Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Provide exceptional customer service and support to clients via phone, email, and chat.
- Resolve customer inquiries and issues in a timely and efficient manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve customer experience and service processes.
- Assist in the onboarding of new customers and provide initial training as required.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in customer service or related field.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Patient, empathetic, and able to work in a team-oriented environment.
- Working Conditions: Ability to work in a fast-paced environment and handle high call volumes.
Vacancy posted 28 days ago
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