Customer Service Representative
Full-time
Metacom Careers
Customer Service Representative (CSR) – Freshers
Position Overview
Are you a fresh graduate or first-time job seeker looking to start your career in the BPO industry? Join our team as a Customer Service Representative and gain valuable experience while receiving paid training . No prior BPO experience is required.
Key Responsibilities
- Answer customer inquiries through phone, chat, or email.
- Provide accurate information and assistance regarding products and services.
- Resolve basic customer concerns and complaints professionally.
- Process customer requests and update account information when needed.
- Document customer interactions accurately in the system.
- Follow company policies, procedures, and quality standards.
- Maintain a positive and professional customer experience.
Qualifications
- Open to Fresh Graduates and first-time job seekers.
- Senior High School graduates, 2-year, or 4-year college graduates are welcome.
- No BPO experience required.
- Good communication and interpersonal skills.
- Basic computer and typing skills.
- Willing to work on shifting schedules, weekends, and holidays.
- Willing to work onsite.
What We Offer
- Paid Training
- Competitive salary package
- Incentives and performance bonuses
- Career growth opportunities
- Health and other company benefits
- Supportive and professional work environment
Start your BPO career today—Freshers are welcome to apply!
Vacancy posted 10 hours ago
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