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Customer Service Representative

Full-time

Synlink Recruitment Outsourcing Co. Inc.

Description
  • Respond to customer inquiries via phone, email, or chat effectively and efficiently.
  • Assist customers with product selection and order placement.
  • Resolve issues related to orders, payments, and deliveries with a focus on customer satisfaction.
  • Maintain accurate customer records and documentation of interactions in the system.
  • Collaborate with team members to enhance the customer experience and streamline processes.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
  • Experience Level: 0–2 years of customer service experience
  • Skills and Competencies: Strong communication and interpersonal skills
  • Qualities and Traits: Empathetic, patient, and solution-oriented attitude
  • Responsibilities and Duties: Ability to multitask in a fast-paced environment
  • Working Conditions: Standard office environment with potential for remote work
Vacancy posted 8 days ago
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