Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Respond to customer inquiries via phone, email, or chat effectively and efficiently.
- Assist customers with product selection and order placement.
- Resolve issues related to orders, payments, and deliveries with a focus on customer satisfaction.
- Maintain accurate customer records and documentation of interactions in the system.
- Collaborate with team members to enhance the customer experience and streamline processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
- Experience Level: 0–2 years of customer service experience
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Empathetic, patient, and solution-oriented attitude
- Responsibilities and Duties: Ability to multitask in a fast-paced environment
- Working Conditions: Standard office environment with potential for remote work
Vacancy posted 21 days ago
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