Customer Service Representative for Concentrix Eastwood
Full-time
Concentrix
- Provide exceptional customer service support by addressing inquiries and resolving issues effectively.
- Communicate clearly and professionally with customers through various channels.
- Maintain a positive attitude towards customers at all times.
- Document customer interactions and feedback for quality assurance and training purposes.
- Work collaboratively with team members to ensure customer satisfaction and achieve service goals.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficient in English, strong customer service skills
- Qualities and Traits: Excellent communication skills, empathetic, and problem-solving abilities
- Working Conditions: Fast-paced environment, flexible work hours may be required
Requirements
Vacancy posted 21 days ago
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