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Healthcare Non-Voice Support Associate | No Calls Just Chat

26000 Php
Full-time

Caldwell Communications

Customer Service Representative – Healthcare Account | Quezon City Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required We are hiring Customer Service Representatives for a Healthcare Account in Quezon City. Fresh graduates, first-time job seekers, and career shifters are welcome. No BPO or healthcare experience is required. Job Overview

  • Position: Customer Service Representative – Healthcare Account
  • Location: West Avenue, Quezon City
  • Salary: Up to ₱26,000 monthly basic salary
  • Work Setup: Onsite
  • Employment: Full-time
  • Experience: No BPO experience required
  • Schedule: Shifting
Benefits
  • Up to ₱26,000 monthly basic salary
  • Performance incentives and bonuses
  • Paid training from Day 1
  • Healthcare account training
  • Career growth opportunities
  • Continuous learning and upskilling
Qualifications
  • High School or Senior High School graduate
  • No BPO or call center experience required
  • Fresh graduates and first-time job seekers welcome
  • Career shifters encouraged to apply
  • Good English communication skills
  • Basic computer and typing skills
  • Good customer service and problem-solving skills
  • Willing to work onsite and on shifting schedules
Responsibilities
  • Handle customer inquiries through phone, chat, or email
  • Assist with healthcare account and service concerns
  • Help with appointment, coverage, and benefits inquiries
  • Provide accurate account information
  • Resolve concerns based on account procedures
  • Document customer interactions
  • Escalate complex concerns when necessary
  • Follow privacy, quality, and compliance guidelines
Training & Work Setup Paid training starts from Day 1. Training covers healthcare account processes, customer service, account systems, communication, problem-solving, privacy procedures, and proper escalation. Main Site: West Avenue, Quezon City Other possible sites include Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne. Frequently Asked Questions Do I need BPO experience? No. BPO experience is not required. Do I need healthcare experience? No. Paid training will be provided. Who can apply? High School and Senior High School graduates, fresh graduates, first-time job seekers, and career shifters are welcome. Is this work-from-home? No. This is an onsite position in Quezon City with a shifting schedule. Apply Now Start your BPO career as a Customer Service Representative – Healthcare Account. Gain valuable customer service and healthcare account experience with paid training and opportunities for career growth. No BPO experience required. Apply today!

Vacancy posted 4 days ago
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