Non-Voice Technical Support Associate
26000 PhpFull-time
Caldwell Communications
Customer Service Representative – Technical Support Technical Support Account | Up to ₱26,000/month | Quezon City | Onsite We are hiring Customer Service Representatives for a Technical Support Account in Quezon City. No BPO experience is required. Fresh graduates, first-time job seekers, and career shifters are welcome to apply. Job Details
- Position: Customer Service Representative
- Account: Technical Support
- Salary: Up to ₱26,000 monthly basic salary
- Location: West Avenue, Quezon City
- Work Setup: Onsite
- Employment: Full-time
- Experience: No BPO experience required
- Training: Paid training from Day 1
- High School or Senior High School graduate
- College level or graduate is an advantage
- No BPO or call center experience required
- Fresh graduates and first-time job seekers are welcome
- Career shifters are encouraged to apply
- Good English communication skills
- Basic computer skills
- Willing to learn technical processes
- Willing to work onsite and on shifting schedules
- Assist customers with technical concerns and inquiries
- Provide basic troubleshooting and clear solutions
- Guide customers through troubleshooting steps
- Handle account, product, and service concerns
- Document customer interactions accurately
- Escalate complex concerns when necessary
- Maintain quality and customer satisfaction standards
- Up to ₱26,000 monthly basic salary
- Performance incentives and bonuses
- Paid training from Day 1
- Continuous learning and upskilling
- Customer service and technical support experience
- Career growth opportunities
Vacancy posted 1 day ago
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