Email and Chat Support | Hotel Booking Agent | CSR
Full-time
Caldwell Communications Consultancy Philippines
Job Description
We are hiring Hotel Reservations Customer Service Representatives to help guests with booking inquiries, cancellations, and modifications. Provide accurate information and smooth booking experiences.
Responsibilities:
Handle reservation inquiries via phone, chat, or email
Assist with booking, modification, and cancellation requests
Provide accurate hotel details, pricing, and amenities
Document interactions in the system
Escalate complex cases to supervisors
Maintain quality and satisfaction metrics
Schedule & Training:
Shifts include nights, weekends, and holidays
Paid training on hotel reservation systems and company processes
Requirements:
High School or Senior High School graduate (College preferred)
Strong English communication
Customer-focused and detail-oriented
Basic computer literacy
Willing to work onsite in Metro Manila
Why Join Us
Competitive pay and incentives
Career growth and skill-building opportunities
Collaborative and supportive team environment
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Email and Chat Support | Hotel Booking Agent | CSR in Marikina vacancy
- ...An Email and Chat Support Agent provides customer assistance through email and live chat platforms. The role focuses on addressing customer inquiries, resolving issues, and providing accurate information while maintaining professional written communication and timely...
- ...to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information... ...travel-related inquiries via phone, email, or chat Assist clients with bookings,... ...and professional development Supportive team culture and mentorship...
- ...the Difference We're Looking For Are you ready to grow, shine, and make an impact? We're on the hunt for motivated, reliable,... ...Team Celebrations What You'll Be Doing: Provide top-tier support by resolving customer concerns and inquiries via voice and non-...
- ...We are looking for a motivated and detail-oriented Email/Chat Support Agent to handle customer inquiries through email and live chat platforms. This is a non-voice role , making it ideal for applicants who prefer written communication. Training will be provided, so...
- ...We are currently hiring Email and Chat Support Associates for a non-voice customer service role. In this position, you will assist customers by handling inquiries through email and live chat platforms only—no phone calls are required. Comprehensive training will be...
- ...Opportunity for rapid career growth for Top Performers • Retirement/Life Insurance for Qualified Staff • Work-life Balance Processes and Programs Job Responsibilities: • Answers phone calls and provides important information/ assistance to clients • Checks mail,...
Caldwell Communications
Marikina13 days ago - ...Now Urgent Hiring!! This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call center) setting. Maintain data entry requirements by following data program techniques and procedures. Coordinate...
- ...Key Responsibilities Communicate with customers via phone and written channels to address inquiries and concerns. Resolve... ...understanding and quality service delivery. What We Offer ~ A supportive, friendly, and professional work environment ~ A rewarding...
- ...Provide exceptional customer support to Amazon customers. Assist with... ...inquiries related to orders, shipping, and account issues. Respond to customer emails and chat queries efficiently. Maintain... .... Job Title: Amazon Support Agent - Seasonal Educational...
- ...We are looking for motivated and detail-oriented individuals to join our team as Email & Chat Online Assistants . This is a non-voice role , meaning all communication... ...(depending on position) ~ Training and ongoing support ~ Opportunity for growth and long-term work...
- ...experienced Online Assistants to join our Hotel Reservation team. In this non-voice role, you will assist customers via chat and email with hotel bookings, changes, and inquiries. Key... ...schedule) • Paid training and onboarding support • Competitive salary plus incentives...
Orbit Teleservices Manila
Marikina26 days ago - ...Rentals PH is looking for an energetic, outgoing, and customer-focused Junior Booking Officer to join our growing team. This... ...Customer Engagement & Sales Support Respond promptly to booking inquiries via chat and calls. Assist clients with pricing, availability...
- ...MARIKINA BPO HIRING | CSR / CALL CENTER AGENTS | START ASAP Location: Marikina City Ideal for... ...Taytay, Pasig, Quezon City, San Mateo, and nearby Rizal and Metro Manila areas... ...quality communication and problem-solving support Qualifications: At least SHS...
18000 - 24000 Php
...airline team! Handle inbound calls, assist customers with bookings, inquiries, and flight changes, and provide excellent service. Qualifications... ...: Competitive salary + signing bonus Paid training Career growth opportunities Supportive work environment...- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware... ..., capable in the relevant field, and able to work professionally with the assigned... ...approved troubleshooting steps by phone, chat, or email. • Document symptoms, actions taken, test...
- ...first point of contact for passengers, assisting with flight bookings, inquiries, and customer concerns. This role requires excellent... ...Health insurance and HMO coverage Paid training and career development opportunities Fun and supportive work environment...
- ...We are seeking motivated and detail-oriented individuals to join our team as Email & Chat Online Assistants . This is a non-voice position , with all communication... ...We Offer ~100% non-voice role (email and chat support only) ~ Remote, work-from-home opportunity ~...
- ...Description We are looking for Call Center Agents to join a fast growing account in... ...communication, problem-solving skills, and customer profiling. Key Responsibilities... ...to customer inquiries via phone, email, and chat Resolve customer issues and complaints...
- ...Position Title: Junior IT & HR Support Reports To: HR Manager Location: Sto. Nino,... ...Support to assist in day-to-day technical and administrative tasks. This role will report... ...Create and manage user accounts, emails, and system access Provide basic troubleshooting...
- ...background in 2-wheel industry or sales Tech-savvy, especially with mobile phone usage Mandatory Requirements Must own a motorcycle and have a valid driver’s license (Non-Pro / Pro) Must not have been employed by any SBFI partnered dealer within the last 1 year...
- ...Assist customers with product selection and inquiries Provide exceptional customer service and foster a positive experience Collaborate with team members to achieve sales goals Educational Qualifications: High/Senior High School diploma. Experience Level:...
- ...Develop and maintain relationships with new and existing clients. Identify and pursue new sales opportunities in the marketplace. Conduct presentations and product demonstrations to potential customers. Prepare and submit sales proposals and contracts. Achieve...
- ...Description Develop and maintain relationships with clients to understand their needs. Promote and sell products or services to achieve sales goals. Conduct market research to identify potential customers and sales opportunities. Provide excellent customer...
- ...We are mass hiring Call Center Agents across our Metro Manila sites! Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with... .... Job Responsibilities: Demonstrate professionalism and patience when interacting with customers. Address customer inquiries...
- 1. Sales Development and Management # Develop and implement sales strategies to achieve monthly and quarterly revenue targets. #... ...content, and sales kits. 3. Brand and Campaign Management # Support product launches, activations, and trade marketing initiatives....
- ...Description Identify and generate new sales leads through networking and outreach. Assist customers in selecting and purchasing vehicles based on their needs and preferences. Provide excellent customer service and follow up to ensure customer satisfaction....
- ...Payroll & Liquidation Process and analyzes liquidation on a timely basis Analyze and monitor diesel consumption every trip and... ...and collection activities. Provide clerical and administrative support to management as requested. To perform other duties and tasks...
- ...Manage employee relations by addressing employee concerns and fostering a positive workplace environment. Develop and implement... ...satisfaction and organizational climate. Provide guidance and support to management on employee-related matters and policies. Assist...
- ...Coordinate housing permits and licenses with relevant agencies such as the Registry of Deeds, Assessor’s Office, DSHUD, utility providers, and other government offices. Ensure complete and accurate documentation for the submission of all project requirements. Facilitate...
- The Human Resources and Administrative Manager directs and manages the overall operation of the Human Resources and Administrative Department... ...with the overall business strategy of the company. He or she supports the current and future business needs of the company through the...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Email and Chat Support | Hotel Booking Agent | CSR. Be the first to apply!
