WAVE 1 - Customer Service Representative
25000 - 35000 PhpFull-time
stack sourcinggg
Customer Service Representative (Voice / Non-Voice) Job Summary
We are looking for motivated and customer-focused individuals to join our team as Customer Service Representatives. The role involves assisting customers by providing information, resolving concerns, and delivering excellent customer service through phone, chat, or email support.
Key Responsibilities
- Handle customer inquiries through phone, chat, or email
- Provide accurate information regarding products, services, and account concerns
- Resolve customer issues in a timely and professional manner
- Maintain customer records and document interactions accurately
- Meet quality, productivity, and performance targets
- Follow company policies and procedures at all times
Qualifications
- High School Graduate, Senior High School Graduate, or College Graduate
- Good communication skills in English
- Basic computer navigation skills
- Willing to work on-site, hybrid, or work-from-home setup (depending on account requirements)
- BPO experience is an advantage but not always required
Benefits
- Competitive salary package
- Performance incentives and bonuses
- HMO and health benefits
- Paid training
- Career growth and development opportunities
- Night differential and other allowances (if applicable)
Work Setup
- Voice Account (Inbound/Outbound Calls)
- Non-Voice Account (Chat/Email Support)
- Full-Time Position
- Shifting Schedule
Salary Range
- ₱25,000 – ₱35,000+ per month (depending on experience, account, and qualifications)
Vacancy posted 27 days ago
Similar jobs that could be interesting for youBased on the WAVE 1 - Customer Service Representative in Pasig vacancy
- ...We are looking for a Customer Service Representative with strong communication skills to handle international voice accounts. The role involves assisting... ...-paced BPO environment. Qualifications: At least 1 year of BPO international voice experience Minimum 6...
- ...Vacation Leave Description WAVE 1: Call Center Representative - Voice & Non-Voice (Chat & Email Support... ...looking for a detail-oriented and customer-focused Voice & Non-Voice Call... ...accurate information regarding products/services. Resolve customer concerns and...
- ...Be part of our Pioneer Healthcare Account – Wave 1 and join one of the first teams supporting healthcare customers. Your responsibilities include: Handle inbound... ...information while ensuring excellent customer service. Document customer interactions using company...
- ...The Service Delivery Team guides the customer from sales order through their implementation and to the ongoing operation. You will be the frontline in... ...communication procedures, guidelines and policie • Level 1 Operational tasks to keep systems in top health •...
- ...terms, troubleshoot problems, and do your best to leave every customer happy by the end of the conversation. A typical day on the... ...positive, cheerful tone Sharing clear, honest details about our services Fixing issues quickly and with as little runaround as...
- ...dedicated to providing high-quality logistics insurance services and exceptional customer experiences. As we continue to grow, we’re looking for more professional Customer Service Representatives to join our team! 1.Proficient in operating various search engines and...
- ...Provide exceptional customer service support via phone, email, and chat. Assist customers in resolving their inquiries and complaints effectively... ...School Diploma or equivalent Experience Level: At least 1 year International Call Center Experience Skills and...
- ...Job Summary We are seeking a motivated and customer-focused Call Center Agent with at least 1 year of experience in a customer service or call center environment. The ideal candidate will handle inbound and outbound calls, provide exceptional customer support, resolve...
- ...Description Assist customers with inquiries and provide exceptional service. Manage scheduling and coordination of appointments. Resolve complaints and... ...s degree in a relevant field. Experience Level: 1-3 years of experience in customer service or a related...
- ...WE’RE HIRING: Customer Service Representatives (CSR) Location: Pasig City (Onsite set up) Job Responsibilities: Handle inbound and/or outbound... ...(Old Curriculum / Senior High School Graduate At least 1 year BPO experience (Preferably with 6 months sales or retention...
1 $ per year
...Description We are seeking a Healthcare AR Specialist / Medical Billing Representative with experience in US Healthcare accounts. The role involves... ...Year College Undergraduate or High School Graduate. Minimum 1 year of US Healthcare experience in Hospital Billing, Physician...- ...Description Respond to customer inquiries via phone, email, or chat in a timely manner.... ...Provide information about products and services to assist customers. Resolve customer... ...Diploma or equivalent Experience Level: 0–1 year of experience in a customer service...
- ...Description Respond to customer inquiries via phone, email, and chat. Assist customers with product information and troubleshooting... ...Qualifications: High School Diploma or equivalent. Experience Level:1–2 years. Skills and Competencies: Strong communication and...
- ...experience? No worries—we got you! We are currently hiring Customer Service Representatives and we are open to FIRST-TIMERS and NO BPO EXPERIENCE... ...Salary (Basic Pay + Allowances) Paid Training from Day 1 Night Differential Pay Monthly Performance Incentives...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and issues efficiently... ...s degree in a relevant field preferred. Experience Level: 1–3 years of experience in customer service or related field....
- ...Summary We are seeking a highly motivated and communicative Customer Service Representative (Voice)to join our international support team. The ideal... ...Qualifications & Requirements Experience: At least 6 months to 1 year of experience as a CSR in a BPO setting or...
- ...newly launched Australian BPO is looking for experienced Customer Service Representatives who are passionate about delivering exceptional service and... ...Predominantly day shift schedule ~ HMO coverage on Day 1 + free dependent ~13th Month Pay, Paid Holidays, Pag-Ibig...
- ...Assist customers with inquiries and complaints via phone, email, and chat. Provide accurate information about products and services. Maintain a high level of customer satisfaction.... .... Experience Level: Less than 1 year of experience in a customer service...
- ...Description Provide exceptional customer support through various communication channels... ...information and guide customers in using our services. Requirements Educational... ...a relevant field. Experience Level: 1-3 years of experience in customer service...
- ...in a sales support, internal sales, or customer service role (preferably in retail, wholesale,... ...smaller retailers and rural customers. Representing multiple well-known brands across a wide... ...Benefits HMO coverage activated after 1 month Free daily meal provided...
- ...Description Provide exceptional customer support through various channels, including phone... .... Maintain knowledge of products and services to effectively assist customers.... ...equivalent experience Experience Level: 1-3 years of experience in customer service...
- ...Provide exceptional customer support via phone, email, and chat. Resolve customer... ...Collaborate with team members to improve service processes. Meet performance metrics... ...Travel and Hospitality - Mandarin Min. 1-year GDS tool experience (Sabre or Amadeus...
- ...Assist customers with their travel needs—including reservations, itinerary changes, cancellations... ...concerns—while delivering world-class service and maintaining accuracy across global... ...customer satisfaction scores Minimum 1 year of experience using GDS tools such as...
- ...Description Respond to customer inquiries via phone, email, or chat in a timely and professional... ...to customers regarding products and services. Resolve customer complaints and... ...Diploma or equivalent Experience Level: 1–2 years Skills and Competencies: Strong...
- ...Contacting potential customers to develop relationships and sales Maintaining current client relationships and... ...undergraduate/ Highschool graduate/ K12 At least 1-year experience as Customer Service Representative Willing to work on-site (Ortigas) Above...
- ...Description Provide excellent customer service to enhance customer satisfaction. Respond promptly to customer inquiries via phone, email, or chat. Assist customers in navigating product features and services. Resolve customer issues and complaints with a positive...
- ...Description WAVE 1: Job Title: Call Center Representative - Voice & Non-Voice (Chat & Email Support) We are... ...looking for a detail-oriented and customer-focused Voice & Non-Voice Call... ...information regarding products/services. Resolve customer concerns and...
- ...Description Respond to customer inquiries via phone, email, or chat in a professional manner. Assist customers in troubleshooting and resolving issues with products or services. Document customer interactions and maintain accurate records in the system. Provide...
- ...Description Provide exceptional customer service through various communication channels. Assist customers with inquiries, issues... ...the system. Requirements Job Title: Customer Service Representative Job Function: Customer Service Responsibilities and...
- ...Description Assist customers with inquiries and issues via phone, email, or chat. Provide accurate information about products and services. Resolve customer complaints in a timely and professional manner. Document and manage customer interactions using our...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to WAVE 1 - Customer Service Representative. Be the first to apply!
