Customer Service Representative
Full-time
Crescendo Staffing and Business Consulting Inc.
Description
WAVE 1:
Job Title: Call Center Representative - Voice & Non-Voice (Chat & Email Support)
We are looking for a detail-oriented and customer-focused Voice & Non-Voice Call Center Representative to join our team. In this role, you will communicate with customers primarily through Calls , chat, email, and ticketing systems —no phone calls involved. You will assist customers by providing information, resolving issues, and ensuring a positive overall experience.
Location: Bridgetowne / Pasig
Employment Type: Full-time | Onsite
Schedule: Shifting Schedule
Key Responsibilities
- Respond to customer inquiries via calls , chat, email, and messaging platforms .
- Provide accurate information regarding products/services.
- Resolve customer concerns and escalate issues when necessary.
- Process requests such as account updates, order tracking, and troubleshooting.
- Meet performance metrics including response time, accuracy, and customer satisfaction.
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Pasig vacancy
- ...providing information about products, processing transactions, handling complaints, and ensuring customer satisfaction. Customer service representatives in retail may also be responsible for maintaining the cleanliness and organization of the store, restocking shelves,...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information regarding products and services to assist customers. Handle customer complaints and resolve issues effectively to ensure customer...
- ...Description Provide exceptional customer service through various channels, including phone, email, and chat. Respond to customer inquiries and complaints in a professional and timely manner. Maintain detailed records of customer interactions and transactions....
- ...Serve as the primary point of contact for customer inquiries and support. Resolve... ...Collaborate with team members to enhance service delivery and improve customer satisfaction... ...Job Title: Customer Service Representative Job Function: Customer Support and...
- ...Description Provide exceptional customer service via phone, email, and chat. Resolve customer inquiries and issues effectively and efficiently. Maintain a positive attitude while assisting customers. Document customer interactions and transactions accurately...
- ...CSR - Assists customers with inquiries and issues related to a company's products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company...
- ...Description Act as the first point of contact for customers, addressing inquiries and resolving issues efficiently. Provide excellent customer service by actively listening and engaging with customers. Assist with scheduling appointments and managing customer...
- ...also in Canada and Australia. This firm specializes in business consulting, systems integration, and IT services. Position: Junior Customer Associate Representative (Open for Fresh Graduates) Company Industry: BPO Company Location: Ortigas, Pasig City Salary...
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Assist customers with their purchases and ensure a smooth sales experience. Resolve issues and complaints in a professional and timely manner. Maintain customer...
- ...Job Overview We are looking for motivated individuals to assist customers by phone. This is an entry-level opportunity, and applicants... ...Record call information in the company system. Follow customer service procedures. Escalate issues when additional assistance is...
- ...The Customer Service Representative assists customers by answering inquiries, resolving issues, and providing product or service information. Responsibilities include responding via phone, email, or chat; handling complaints; processing orders or requests; and documenting...
- ...Description Provide exceptional customer service through various communication channels. Assist customers with inquiries related to healthcare services and account receivables. Handle call center operations effectively, ensuring customer satisfaction. Resolve...
- ...Description Interact with customers to provide information and assistance regarding products and services. Resolve customer issues in a timely and efficient manner. Maintain detailed records of customer interactions and transactions. Collaborate with team members...
- ...Provide exceptional customer support via phone, email, and chat. Resolve inquiries and issues promptly while ensuring customer satisfaction. Maintain knowledge of products and services to assist customers effectively. Document customer interactions accurately...
- ...Description Handle customer inquiries and provide accurate information regarding products and services. Resolve customer issues efficiently through various communication channels, including phone, email, and chat. Document interactions and maintain customer service...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries efficiently and effectively while maintaining a high level of customer satisfaction. Document customer interactions and feedback accurately...
- ...Description Provide technical support to customers via phone, email, and chat Assist customers with product setup, troubleshooting... ...with technical teams to resolve escalated issues and improve service quality Requirements Educational Qualifications: High...
- ...Description Provide exceptional customer support via phone, email, and chat. Assist customers with inquiries, complaints, and requests... ...Collaborate with team members to resolve issues and improve service quality. Stay updated on product knowledge and company...
- ...We are looking for an experienced Customer Service Representative to provide outstanding support to our customers. The ideal candidate has strong communication skills, excellent problem-solving abilities, and experience handling customer inquiries and complaints in a professional...
- ...Description Manage incoming customer inquiries and provide effective solutions. Respond promptly to customer inquiries via phone... ...provide clear guidance. Collaborate with team members to enhance service delivery. Requirements Educational Qualifications:...
- ...Join our team as a Customer Service Representative! You’ll assist customers through phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication and active listening...
- ...Serve as the primary point of contact for customers, addressing inquiries and resolving... ...Collaborate with team members to improve service quality and enhance customer... ...Requirements Job Title: Customer Service Representative Job Function: Customer Service Representative...
- ...Description Provide exceptional customer service through various communication channels. Respond to customer inquiries and resolve issues promptly and effectively. Maintain a detailed record of customer interactions and transactions. Collaborate with team...
30000 Php
...Job Hiring: Customer Service Representative Locations: Makati City Virtual Hiring Process | Phone Interview Only Salary Offer: Up to PHP 30,000 per month + incentives We are looking for motivated and customer-focused individuals to join our growing team. Handle...- ...Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers with inquiries, issues, and product-related questions. Document customer interactions and resolutions for future reference. Collaborate with team members...
- ...Provide exceptional customer support via phone, email, and chat. Resolve customer inquiries and complaints efficiently and courteously. Maintain knowledge of products and services to assist customers effectively. Document interactions accurately in the...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and efficient manner. Maintain a high level of professionalism and communication skills. Document customer interactions...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Resolve issues through effective problem-solving and active listening. Maintain detailed records of customer...
- ...Description Assist customers with inquiries and provide information about products and services. Handle customer complaints and resolve issues efficiently and professionally. Process orders, forms, and applications in a timely manner. Maintain accurate customer...
- ...Description Provide exceptional customer service through various communication channels, including phone, email, and chat. Assist customers with inquiries, concerns, and issues related to our products and services. Maintain an up-to-date knowledge of company...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
