HR Administrator

Role Responsibilities

• Monitor the shared HR inbox, ensuring all queries are acknowledged and actioned in a timely manner.
• Prepare and issue standard employment letters in line with company templates and policy, supporting multiple regions and jurisdictions
• Answer routine employee questions, directing employees to the correct policy, form, or intranet page
• Ensure the onboarding process for new starters is carried out in a timely and efficient manner, including creation of contracts, desk assessments, starting instructions, and delivering engaging induction sessions. Support with BambooHR administration, including onboarding and offboarding individuals.
• Administer employee benefits, including starters, leavers, and amendments for any specific in region benefits.
• Support with basic HR documentation, filing, and record-keeping across the locations covered
• Provide EOR (Employer of Record) support for employees engaged through our EOR partners, including onboarding, contract, and query support
• Provide case management support for straightforward employee relations matters, escalating more complex cases to the Regional Business Partner.
• Support employee engagement initiatives, working with groups such as the Together Team and other engagement committees
• Support with HR data reporting, pulling and checking data accuracy
• Help prepare decks and data sets for HR Business Partner and People Operations
• Coordinate office social events, helping to actively drive our social strategy
• Maintain accurate logs/trackers of inbox queries, references issued, and turnaround times
• Flag recurring queries to the HR team to help identify process or policy gaps
• Support with process and documentation improvement, including updating internal confluence pages. 
• Champion and embed Beyond’s values across every stage of the employee lifecycle, ensuring our culture is consistently reflected in how we attract, engage, and develop our people.

Requirements

• 1-3 years' experience in an HR administration, HR shared services, or HR coordinator role, ideally supporting multiple countries or regions
• Experience using an HRIS platform (BambooHR preferred) for onboarding, offboarding, and record maintenance
• Familiarity with EOR (Employer of Record) models and working with third-party EOR partners is an advantage
• Strong working knowledge of Microsoft Office / Google Workspace, particularly Excel/Sheets for data reporting
• Excellent written and verbal communication skills, with the ability to explain policy clearly to employees at all levels
• High attention to detail and strong document accuracy, particularly when preparing employment letters and contracts across jurisdictions
• Well organised, with the ability to manage a high volume of inbox queries and competing deadlines
• Discreet and trustworthy when handling confidential employee data and case information
• A proactive, service-minded approach with a genuine interest in employee experience and engagement
• Experience coordinating events or engagement initiatives is a plus

Benefits

We believe in supporting our team members both professionally and personally. Here's how we invest in you:

Compensation and Financial Wellbeing

• Competitive base salary.
• De Minimis Allowance. 
• 13th Month Pay: Equivalent to one month’s base salary, paid every December.

Health and Wellness

• Medical Insurance: HMO coverage for the employee plus up to two dependents (employer-paid).
• Sick Leave: 15 paid days per year, pro-rated from the start date.

Work-Life Balance and Growth

• Annual Leave: 28 days per calendar year (January 1 – December 31), pro-rated based on start date.
• Birthday Leave: An extra paid day off for your birthday. 
• Learning Leaves: Ten paid learning days per year.
• Philippine Public Holidays: Statutory holidays are included. 
• Bereavement Leave: 3 paid days.
• Parental Leave: Maternity or Paternity leave.
• Flexible Work Arrangement: Hybrid model (two to three days in the office).
• Peer Recognition: 100 Bonusly points per month for peer recognition.

Diversity and Inclusion

At Qodea, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all.