Catering Administrative Assistant (Remote)

Job Title: Catering Administrative Assistant (Remote)

Location: Remote (US-Based Restaurant Group)

Reports to: Catering Managers

Work Setup: 100% Work From Home

Role Overview

We are looking for a sharp, detail-oriented Catering Administrative Assistant to serve as the backbone of our catering department. This is a dedicated support role designed to handle the "heavy lifting" of administrative tasks, allowing our two Catering Professionals to focus on sales and client relationships.

The ideal candidate understands the fast-paced nature of the Food & Beverage (F&B) industry and possesses the discipline to manage complex billing and contracts from a home office.

Key Responsibilities

• Contract Management: Draft, update, and send catering contracts and Banquet Event Orders (BEOs) based on manager specifications.
• Billing & Invoicing: Navigate our POS/billing systems to process deposits, send final invoices, and follow up on outstanding payments.
• Data Entry & CRM Maintenance: Ensure all client information, event dates, and menu selections are accurately logged in our catering software.
• Communication Bridge: Act as the point of contact for administrative inquiries, ensuring clients receive timely responses regarding their documentation.
• Menu Updates: Assist in updating digital catering menus and collateral across various platforms.
• Reporting: Compile weekly sales or lead reports for the catering team to review.

Required Qualifications

• Experience: At least one (1) year of experience working within the Food & Beverage (F&B) or Hospitality industry.
• Remote Proficiency: Proven experience working in a remote environment.
• Organizational Mastery: Exceptional ability to multitask and manage deadlines without direct physical supervision.
• Technical Savvy: Comfortable learning new software (Catering CRM, POS systems, and Google Workspace/Microsoft 365).
• Communication: Strong written and verbal English skills, with a professional tone suitable for client-facing emails.

Preferred Skills

• Global Collaboration: Previous experience working remotely for a foreign client or boss is highly preferred.
• Financial Literacy: Comfort with basic accounting principles (tax, gratuity, and service charge calculations).

Why Join Us?

• Stability: A consistent WFH schedule within a thriving restaurant business.
• Professional Growth: Gain deep insight into the business and financial side of large-scale hospitality operations.
• Collaborative Culture: Join a team that values delegation, clear communication, and mutual respect.

To Apply: Please submit your resume along with a brief cover letter highlighting your experience with F&B billing or contract management.