IT Operations Coordinator
MicroSourcing International
Discover your 100% YOU with MicroSourcing! Position: IT Operations Coordinator Location: Eastwood, Quezon City Work setup & shift: Hybrid | Night Shift Why join MicroSourcing You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
- Coordinate the full lifecycle of virtual payment cards, including request intake, approval tracking, subscription assignment, card rotation, and cancellation.
- Maintain accurate records mapping active virtual cards to subscriptions, requesters, owners, approvers, and budget owners.
- Reconcile monthly card statements against expected charges and investigate or escalate discrepancies, unexpected charges, and inactive cards.
- Identify cards associated with cancelled or unused services and coordinate their closure with the appropriate stakeholders.
- Track IT invoices from receipt through approval and payment, following up on pending items and maintaining clear visibility of their status.
- Route invoices and requests through the appropriate approval workflows and maintain documentation required for audit and finance review.
- Track hardware, software, and supply orders throughout the procurement process, coordinating with vendors, Finance, and Procurement on quotes, documentation, and order status.
- Maintain accurate vendor records, including contact information, contract dates, and key terms.
- Coordinate calendars, agendas, logistics, and follow-ups for Corporate IT meetings, vendor calls, and cross-functional reviews.
- Capture meeting notes, decisions, and action items, and proactively track outstanding items through completion.
- Prepare recurring reports and summary materials covering IT spend, order status, approvals, and outstanding action items for IT leadership.
- Maintain team documentation, administrative process guides, runbooks, and organized shared files.
- Document owned processes to ensure they are repeatable, transferable, and easy for the team to follow.
- Identify opportunities to simplify or automate recurring administrative and operational processes.
- Collaborate with IT Engineering, Finance, Procurement, and Security teams, escalating issues with clear context and supporting documentation.
- Provide daily availability and schedule overlap with US Pacific Time business hours to support meetings, coordination, and same-day approvals.
- Proven experience in IT operations coordination, administrative coordination, executive assistance, procurement, finance operations, or a similar detail-oriented role.
- Strong organizational and time-management skills, with the ability to manage multiple requests, approvals, invoices, orders, and follow-ups simultaneously.
- Exceptional attention to detail and accuracy when maintaining financial, vendor, procurement, and operational records.
- Strong written and verbal communication skills, with the ability to coordinate effectively with internal stakeholders, vendors, and cross-functional teams.
- Willingness and ability to work a night shift schedule with required daily overlap with US Pacific Time business hours.
- Experience working with IT, Finance, Procurement, or Security teams in a corporate environment.
- Familiarity with virtual payment cards, subscription management, invoice processing, procurement workflows, or vendor coordination.
- Experience using business, finance, procurement, CRM, or IT management platforms and maintaining accurate systems of record.
- Experience preparing operational reports, tracking action items, maintaining documentation, and supporting leadership.
- Demonstrated ability to identify process improvements and simplify or automate recurring administrative tasks.
Vacancy posted 10 days ago
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