Reservation Admin
Full-time
Wellness First
Reception & Customer Service - Greet and assist patients and visitors in a courteous and professional manner.
- Handle phone, email, and social media inquiries.
- Schedule, confirm, and manage patient appointments.
- Maintain a clean, organized, and welcoming reception area.
- Ensure a high level of patient satisfaction and handle basic concerns or escalate as needed.
Sales Support
- Assist in presenting and promoting clinic services and wellness packages.
- Respond to inquiries regarding treatments, services, and promos.
- Process sales transactions and generate receipts.
- Maintain and update client records and sales logs.
- Follow up with leads and clients for rebooking, promotions, and feedback.
Administrative Tasks
- Prepare daily reports, including appointment schedules, sales summaries, and inventory checklists.
- Maintain accurate filing and documentation of sales and client records.
- Coordinate with suppliers and vendors for restocking and service needs.
- Assist in inventory tracking and stock ordering of clinic supplies.
- Support marketing efforts such as distributing flyers, promoting events, and updating content boards.
Qualifications:
- At least 2 year of experience in reception, sales, or administrative work
- Excellent communication and interpersonal skills.
- Strong customer service orientation and sales acumen.
- Proficient in Microsoft Office and basic POS or CRM systems.
- Organized, detail-oriented, and able to multitask efficiently.
- Pleasant demeanor and professional appearance.
Vacancy posted 7 days ago
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