Central Warehouse Supervisor (Mandaluyong)

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!  

Learn more: jti.com

Duty Post: Mandaluyong City

Work Arrangement: Onsite

Professional Area: Supply Chain

Contract Type: Permanent

Work Group: WG4

Professional Level: Experienced

Reporting to: National Warehouse Manager (OIC)

Central Warehouse Supervisor

The Central Warehouse Supervisor leads the day-to-day Central Warehouse operations supporting National Key Accounts, ensuring efficient order processing, inventory management, documentation, and delivery coordination. The role is responsible for maintaining inventory accuracy, product quality, operational compliance, and reliable warehouse performance through strong control measures, company standards, and Good Warehousing Practices.

This position plays a key role in driving warehouse efficiency, customer service, and business performance by leading warehouse personnel, managing third-party service providers, strengthening inventory controls, and supporting continuous improvement initiatives across Central Warehouse operations.

As a Central Warehouse Supervisor , you will:

• Lead and oversee daily Central Warehouse operations, including sales order review, delivery processing, delivery schedule coordination, and loading activities.

• Ensure timely and accurate order fulfillment while maintaining compliance with company standards, operational controls, and Good Warehousing Practices.

• Manage order and return processes, including stock return validation, documentation processing, and coordination with relevant stakeholders.

• Maintain inventory accuracy through physical stock counts, inventory audits, system reconciliation, product ageing review, and accurate inventory reporting.

• Monitor product quality and inventory freshness through FEFO compliance, product ageing tracking, and slow-moving SKU monitoring.

• Oversee warehouse quality programs, including Beetle Count Index monitoring, temperature and humidity controls, warehouse cleanliness, and pest control activities.

• Manage warehouse assets by monitoring asset condition, maintenance compliance, damaged asset reporting, and proper disposal processes.

• Oversee third-party warehouse service providers, ensuring SLA/KPI compliance, vendor performance, inventory control, cost optimization, contract administration, and invoice validation.Lead, coach, motivate, and develop warehouse personnel through goal setting, feedback, performance discussions, regular meetings, and development planning.

• Work closely with internal and external stakeholders to support efficient operations, service level achievement, issue resolution, and continuous process improvement.

Requirements: 

• Bachelor’s degree in Business Administration, Management, Engineering, Finance, or any related field.

• Minimum of 3 years of experience in warehouse operations , supply chain , or equivalent relevant experience.

• Experience in an FMCG environment will be considered an advantage.

• Strong understanding of warehouse operations, inventory management, stock control, and order fulfillment processes.

• Knowledge or experience in SAP warehouse transactions , particularly Stock Transport Order and MIGO processing , is an advantage.

• Strong people leadership and team management skills, with the ability to coach, motivate, and develop teams.

• Strong analytical, problem-solving, and critical thinking skills.

• Excellent verbal and written communication skills in English.

• Proficient in computer applications.

• Able to collaborate effectively with stakeholders across different levels of the organization.

What to Expect?

• At JTI, you will be part of a Supply Chain organization focused on warehouse excellence, operational discipline, customer service, and continuous improvement. As a Central Warehouse Supervisor , you will gain strong exposure to Central Warehouse operations, inventory governance, order and return management, product quality controls, and third-party warehouse management.

• This role is a great opportunity for warehouse and supply chain professionals who enjoy leading teams, improving processes, managing operational performance, and ensuring that warehouse activities are executed with accuracy, compliance, and a strong service mindset.

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps:

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.