Showroom Officer

The Showroom/Store Officer is responsible for achieving store sales volume targets, supervising frontline retail execution, and ensuring operational efficiency. This role includes market development, customer management, cash handling, inventory control, asset upkeep, and team supervision, all in support of company growth and retail excellence.

Position Qualifications:

Highest Educational Attainment : At least college level

College Degree : Any course

Graduate Studies : N/A

Licensure Examinations Passed : N/A

Other License : W/ Professional Driver’s License is advantage

Experience:

Has experience in store operation, preferably in LPG or fast-moving consumer goods (FMCG)

General Skills:

• Must have good salesmanship skills
• Good leadership skills.
• Knowledgeable in Microsoft Office Applications.
• Keen attention to detail and organizational ability 

Principal Accountabilities

In addition to following ESGVI’s policies and procedures, principal accountabilities include but are not limited to:

Sales Management

• Lead customer acquisition efforts to meet sales volume targets
• Call and follow up listed daily target customers
• Maintain accurate and complete customer data
• Conduct telemarketing and build long-term customer relationships
• Handle customer complaints with professionalism and empathy
• Submit daily sales reports and prepare credit reports for review
• Implement the company’s cylinder capture program procedures

Market Development & Survey

• Promote LPG safety education and value-added services
• Execute localized brand awareness campaigns and marketing initiatives
• Propose area-specific promotions to boost sales performance
• Submit retailer and plant pricing survey data in prescribed format

Cash Management

• Prepare and deposit daily cash sales accurately
• Monitor petty cash use and submit reimbursement documentation
• Act as store cashier and ensure proper invoicing procedures
• Submit daily fuel consumption report to Store Sales Supervisor

Inventory Management

• Enforce FIFO inventory practices for cylinders and merchandise
• Monitor daily stock levels and perform opening/closing inventories
• Coordinate stock orders and receive deliveries from the plant
• Ensure documentation of all on-loan cylinders is complete and valid
• Submit daily and monthly inventory reports

Store & Asset Management

• Ensure pre-delivery vehicle inspections (B.L.O.W.B.A.G.E.T.S) are completed
• Maintain store and delivery vehicle cleanliness
• Monitor and document all assets for completeness and condition
• Ensure business permits are up to date and properly displayed
• Submit monthly store asset checklist

People Management

• Supervise and guide Salesman Rider on daily tasks and performance
• Provide support and feedback to enhance service delivery and compliance

OHSE Conformance

• Coordinate implementation of health and safety initiatives
• Enforce territory-level compliance with safety policies

Compliance (Statutory & Regulatory)

• Ensure regulatory permits are valid and aligned with business needs
• Enforce adherence to laws, internal policies, and industry best practices
• Prepare compliance reports and raise audit concerns when necessary
• Communicate non-compliance findings to Internal Audit for investigation

Others

Perform additional tasks or responsibilities as assigned by leadership to ensure alignment with company goals, policies, and evolving business needs

Core Values

All team members are expected to exemplify ESGVI’s core values:

Integrity, Service Excellence, Innovation, and Accountability, ensuring every action aligns with the company’s mission and objectives.