Customer Service Representative | MASS HIRING
Full-time
Miranda HR
- Provide exceptional customer service by addressing inquiries and resolving issues.
- Assist customers with product information and help them navigate the company’s services.
- Manage and document customer interactions through the company's CRM system.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Handle customer complaints with empathy and professionalism.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Excellent verbal and written communication skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Empathetic and patient attitude
- Responsibilities and Duties: Ability to work in a team-oriented environment
Requirements
Vacancy posted more than 2 months ago
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