Latvian Speaking Service Desk Support (Free Airfare + Work Permit)
J-K Network Services
Company Profile: This is a Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting that sustained profitable growth—delivers a wide range of benefits for your company and clients, and consultants.
Position: Latvian Speaking Service Desk Support
Industry: IT/BPO Company
Location: McKinley, Taguig City
Salary: PHP 80,000 - PHP 85,000 gross still negotiable
Schedule: Shifting
Work Set-up: Work Onsite
BENEFITS :
Sick Leave
Vacation Leave
Medical Insurance
Night Shift Differential Pay
HMO
Free Visa processing
Equipment will be provided
Relocation Assistance for 1 month for those applicant located abroad
Other will be discussed by the client
JOB REQUIREMENTS:
Foreign national proficient in Latvian and English Language
At least a Vocational Diploma, Short Course
Certificate Undergraduate, or Bachelor's/College Degree in any field.
Knowledgeable in Computer application
Computer and internet savvy - can navigate through Windows/Internet with ease.
Experience in handling IT or Technical Support is a plus
BPO experience is an advantage
JOB RESPONSIBILITIES:
Handle and manage inquiries and request over phone/emails and tracking system
Conduct initial troubleshooting to identify the issue and ensure resolution
Troubleshoot various systems/servers/workstations
Ensure proper documentation
Perform other related tasks
Recruitment Process:
Resume Screening
Initial Interview
Language Interview
Technical Interview
Hiring Manager’s Interview
Job Offer
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