Mandarin Logistics Customer Support Specialist, Work On-site
Full-time
J-K Network Services
COMPANY PROFILE: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Mandarin Logistics Customer Support Specialist Company Industry: BPO Company Work Location: Quezon City Work Schedule: Shifting Schedule Salary: Php 100,000 Work Set-up: Work On-site
BENEFITS:
- Night Differential
- Group Life Insurance
- Free Onsite Medical Care
- Monthly performance incentives and allowances
- Sick Leave & Vacation Leave (Convertible to cash)
- Government-Mandated Benefits
- 13 month pay
- HMO
- Paid training
- Company events
- Other benefits will be discussed directly by the company.
JOB REQUIREMENTS:
- Proficient in Mandarin and conversational-proficient in English
- Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- Open to no related experience.
- Having customer service experience is an advantage.
- Having BPO experience is a big plus
- Excellent interpersonal, communication, and customer handling skills.
JOB RESPONSIBILITIES:
- Handle customer inquiries via phone regarding transportation, logistics, shipping, and delivery services.
- Provide assistance with package tracking, shipment progress, delivery status, and other shipping-related concerns.
- Process requests for refunds, returns, and order issues in compliance with company policies and established procedures.
- Assist customers with placing orders, making changes, canceling orders, and providing delivery updates to ensure a seamless customer experience.
- Work closely with internal teams and logistics personnel to resolve customer concerns promptly and effectively.
- Accurately document customer interactions, transactions, and case resolutions while consistently delivering high-quality customer service.
RECRUITMENT PROCESS: (ONLINE PROCESS)
- Paper screening
- English Assessment
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Mandarin Logistics Customer Support Specialist, Work On-site in Quezon City vacancy
- ...outsourcing services and customer experience. It uses... ...seamless customer support, flexible sales solutions... ...Position: Cantonese Logistics Customer Support Specialist Company Industry: BPO Company Work Location: Quezon City... ...Work Set-up: Work On-site JOB REQUIREMENTS:...
J-K Network Services
Quezon City1 day ago - ...outsourcing services and customer experience. It uses... ...provide seamless customer support, flexible sales... ...Position: Cantonese Logistics Customer Specialist Company Industry: BPO Company Work Location: Quezon City... ...000 Work Set-up: Work On-site BENEFITS: Night Differential...
J-K Network Services
Quezon City1 day ago - ...outsourcing services and customer experience. It uses... ...provide seamless customer support, flexible sales... ...Industry: BPO Company Work Location: Quezon City... ...000 Work Set-up: Work On-site BENEFITS: ☑️Night Differential... ...transportation, logistics, and delivery-related inquiries...
J-K Network Services
Quezon City5 days ago 324000 Php per year
...Build your career with SMA Support Services! We are a dynamic Business... ...with a background in Customer Service Knowledge/skills/experience... ...is a plus Willing to work graveyard and can start training... ...Allowance ~ Pay begins on day 1 of training Benefits...- ...and next-generation customer experience to fast... ...positive impact on the community. Moreover... ...our dedication to supporting People First.... ...in an IT Support Specialist role with TaskUs:... ...repair; has vast working knowledge of I.T.... ...Flexible with inter-site assignments based...
- ...Customer Support Specialist (Healthcare) | Full-Time | Remote Apply here: We are looking for a Customer... .... Track open requests, follow up on outstanding medical records, and ensure... ...issues efficiently. Ability to work independently, prioritize multiple requests...Remote job
- ...Virtual Assistant – Sales Support (Moving & Storage) Role Overview... ...accurate lead information and customer interactions. Document Preparation... ..., reliable, and able to work independently in a remote... ...every other Wednesday, based on the 14-day bi-weekly cycle and...
775000 $ per day
...plus industries, we have been working with the biggest companies in... ...~ At Accenture you will work on meaningful and innovative projects... ..., and Accenture will support you in growing your own tech stack... ...for quality, on-time delivery, customer focus, open minded and self-motivated...- JOB DESCRIPTION Work Schedule Standard (Mon-Fri)... ...POSITION OVERVIEW: The Customer Service Specialist I is part of a multi-cultural... ...The team provides internal support to Thermo Fisher partners... ...what the team is applying on a daily basis . • Provide...Remote job
- ...Title: Site Reliability Engineer Description: Job title: Site Realibility Engineer Work set up: Hybrid: 2 WFH & 3 RTO (Location: Manila... ...observability/SRE roles with hands‑on experience in Azure Monitor/... .../Final Interview (Conducted by Customer's Operations team)...
- ...Logistics Team Supervisor Location: Quezon City Work Setup: On-site Schedule: Monday to Saturday Job Overview We are seeking a Logistics... ...while maintaining operational efficiency and customer satisfaction. Qualifications College...
- ...looking for a proactive Customer Relationship Management (CRM) Specialist to support the development and execution... .... This role focuses on managing customer... ...design journeys triggered by site behavior and service interactions... ...performance. Work with the Brand Team to translate...
- "Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador serving... ...Position Status: Full Time Hours of Work: Monday-Sunday 8:00am-12:00am EST... ...customer fulfillment. • Remain current on program and product information by being committed...
- ...dynamic and inclusive work environment for our team... ...Nice-to-have skills Mandarin-speaking skills Administrative... ...skills (social media & customer engagement) Why... ...services and embark on a journey to... ...Collaboration: Join forces with a supportive team, where your...
- ...& Responsibilities : • These individuals have a working knowledge of one technical skill. • They work on routine and non routine matters. • They handle routine... ...transitions. • They may regularly interact with customers and first line management. • Takes escalated...
- ...Customer Experience Manager (Real Estate) Location: Quezon City Work Setup: On-site Employment Type: Full-time Job Summary We are seeking a Customer... ...customer service operations, billing support, client communications, and after-sales services...
775000 $ per day
...RESPONSIBILITIES: Collect and recover customer receivables and debt.... ...service. ~ Amenable to work Full Work in Office in Quezon... ...Statement for more information on how we process your data during... ...see well-being holistically, supporting our people’s physical, mental,...- ...Warehouse and Logistics Team Leader Location: Quezon City Work Setup: On-site Schedule: Monday to Saturday Job Overview We are looking for... ...procedures Handle operational concerns and support staff training and development Ensure...
- ...remarkable impact on people's lives across... ...Senior Product Specialist - Neuroscience's primary... ...scientific support and medical resources... ...activities and customer behavior to improve... ...team) to improve working efficiency and implement... ...and coordinates logistics for dry lab, wet...
- ...Mission The Marketing Specialist supports the Jr. Brand Manager... ...brand equity, drive customer engagement, and... ...retail locations. Works closely with internal... ...creatives, supply chain, logistics, sales, and operations... ...logistics, coordination, and on-ground support....
1 $ per day
...DAY ONE! Grow your career while being supported with comprehensive HMO as early as your... ...office culture Vibrant City Location: Work in Eastwood (Night Shift!) As an IT... ...technical information clearly to non-technical customers. Strong problem-solving and decision-...- ...We're Hiring: Bilingual Customer Service Representatives (Voice Account... ...Quezon City, Philippines Work Setup: Full Onsite Are you... ...professionals who can deliver exceptional support to our global customers.... ...to apply. Willing to work on shifting schedules. Willing...
- ...We're looking for a QA Testing & Client Support Specialist with strong hands-on experience in both software testing and customer-facing technical support. You should be comfortable working across the product lifecycle from validating bug fixes and new feature releases...Remote job
- ...Customer Experience Manager (Accounts Management & Customer Care)... ...Treasury, and the Documentation Specialist to resolve SLA bottlenecks.... ...Partner with the project team on handover scheduling, Treasury... ...customer-facing initiatives that support timely payments, and align...
- ...our clients while creating a supportive and growth-oriented environment... ...will help deliver outstanding customer support and contribute to our... ...administrative tasks such as A/R, A/P, work order processing, notices,... ...(SOPs) Stay updated on changes to SOPs and company guidelines...
775000 $ per day
...DESCRIPTION CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes... ...amenable to work in Boni, Cubao Amenable to work on shifting schedule and during holidays if needed...- ...Operations Automation Specialist Type: Full time (With... ...logic. Minimal training on fundamentals will be... ...ChatGPT/OpenAI APIs, Zapier, custom webhooks, and APIs to... ...familiarity with CRM/logistics tools (ideally SmartMoving... ...the comfort level to work completely unmanaged....
- ...The Senior IT Specialist serves as a Functional lead to handle operational leadership in... ...ownership and accountability. Willing to work on-call or outside working hours to... ...shifts or over time Willing to do on-site support, travel (Domestic or International if needed...
- ...and innovative solutions to our customers. We are driven by a passion... ...creative and experienced Content Specialist to join our team. This role is... ...with the brand voice. Work with team members to review and... ...Continuously improve video content based on feedback and performance...
- ...ServiceTitan Customer Service & Dispatch Virtual Assistant Role... ...ServiceTitan Virtual Assistant to support a thriving business in the... ...Dispatching & Logistics: Efficiently manage and dispatch... ...Remote Infrastructure: Ability to work independently with minimal supervision...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mandarin Logistics Customer Support Specialist, Work On-site. Be the first to apply!
