German Bilingual Customer Service Representative
Full-time
WHR Global Consulting
Job Title: German Bilingual Customer Service Representative Work Setup: On-site Work Schedule: European time zone schedule Work Location: Quezon City (with relocation support) Salary: 80,000 - 100,000 (10-20% Night Shift Differential, Calamity Leave, Life Insurance & HMO) About the Role We are hiring a German Bilingual Customer Service and Technical Representative (CS Tech Rep) to join our on-site team in Quezon City. This role is open to German nationals currently based in the Philippines, and the company will fully shoulder the work visa. Non-native German speakers are also very welcome to apply. No BPO experience is required — comprehensive training will be provided. This position involves handling customer inquiries, resolving issues, and providing both customer care and basic technical support. You will be expected to maintain a professional, empathetic approach and deliver outstanding service to help build customer trust and loyalty. Key Responsibilities
- Handle customer inquiries through various communication channels
- Provide excellent customer service and ensure a positive customer experience
- Resolve customer issues efficiently and accurately, including basic technical troubleshooting
- Maintain professional, empathetic communication to build customer trust
- Work collaboratively with internal teams to escalate and resolve concerns
- Uphold service standards and follow company guidelines to ensure customer satisfaction
- Open to German nationals currently residing in the Philippines
- Company-sponsored work visa for qualified candidates
- Fluent German and English communication skills
- Strong background in customer service, customer support, or customer experience
- Skills in customer satisfaction, problem-solving, and conflict resolution
- Previous experience in customer service or technical support (BPO or non-BPO) is a plus but not required
- Willing to work on-site in Quezon City following a European timezone schedule
- Computer literate and comfortable using various software and tools
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the German Bilingual Customer Service Representative in Quezon City vacancy
- ...top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally... ...our team. Position Overview RecruitGo is seeking a Customer Service Representative with phone support experience to handle patient inquiries...
- ...Job Responsibilities: Handle inbound and outbound calls to assist customers with inquiries, requests, and concerns Provide accurate information about products and services Resolve customer issues in a timely and professional manner Perform email support...
- ...We are looking for Customer Service Representatives to join fast-growing accounts within Luzon. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities...
- ...Position Overview: We are seeking a reliable and detail-oriented Customer Service Virtual Assistant to support our growing team. The VA will be responsible for handling customer inquiries, assisting with scheduling and follow-ups, resolving concerns, and ensuring...
- ...Description POSITION OVERVIEW: The Customer Service Specialist I is part of a multi-... ...as a full backup for the Team Lead, representing the Team. REQUIRED EDUCATION/... ...knowledge is an advantage (French, Italian, German). REQUIRED SKILLS: • Proficient...Remote job
- Bachelor’s Degree in Marketing Management, or any related course Preferably w/ experience on the same field Detail-oriented Proactive, Enthusiastic and Innovative approach to work Good Collaboration and communication skills Knowledgeable in MS Office (Excel, MS Word...
Lamonte Sales and Merchandising Specialist
Quezon City4 days ago - ...We are looking for Customer Service Representatives to join a fast growing Ride Sharing account in Anonas. You will be responsible for delivering exceptional service to valued clients by effectively addressing inquiries, resolving issues, and assisting with customer needs...
- German Bilingual: Salary 70k-100k depending on the experience excluding benefits Qualifications: HS graduate old curriculum with at least... ...hiring manager Position Summary: • Deliver outstanding customer service • Handle a wide range of customer inquiries, requests, and...
EXECUTIVE RECRUITER SPECIALIST
Quezon City25 days ago 775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Analyst WORK SETUP: Return to Office OVERALL PURPOSE: As a scheduling coordinator, you will work directly with senior executives...- ...strive to deliver the best outcomes for our customers, our partners and our people. About our... ...are committed to delivering top-tier customer service and are currently seeking experienced Technical Support Representatives to join our dedicated team. If you have a passion...
- We’re hiring — apply now! Looking for a new opportunity? We’ve got onsite CSR and Sales roles with great pay and fast start dates! Sales Account — Up to ₱32,000 Start Date: June 3 At least 6 months of BPO experience + 6 months of non-BPO sales experience UK ...
Epsilon Group Services
Quezon City25 days ago - JUNE HIRING — START ASAP! Limited Slots Available | Onsite Work SALES ACCOUNT • Up to ₱28,000 Salary Package • At least 6 months of BPO Sales experience • At least a Senior High School Graduate • Shifting Schedule COLLECTIONS ACCOUNT • Up to ₱37,000 Salary Package...
Epsilon Group Services
Quezon City26 days ago - ...limited to: Manage inbound and outbound calls. Resolve customer concerns effectively and efficiently. Build sustainable... ...Qualifications: At least 1-year proven experience as a Customer Service Representative in a B2C or B2B capacity. Excellent English communication...
Manpower Core Group Inc.
Quezon City11 days ago - ...Competencies: Strong English communication skills (B2 level), excellent analytical and problem-solving abilities, and a good customer service orientation. Work Requirements: Willing to work onsite, amenable to shifting schedules, and can start immediately. Duties...
WHR Global Consulting
Quezon Citya month ago - Customer Service Representative - Telco Metro Manila | Onsite Caldwell Communication About Caldwell Communication Caldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives...
Caldwell Communications
Quezon City13 days ago - Position Title: Customer Service Representative Location: QUEZON CITY Setup: Onsite Schedule: Nightshift This role requires you to serve as the primary point of contact between a company and its clients, ensuring that every interaction is handled with professionalism...
WHR Global Consulting
Quezon City26 days ago - Customer Service Representative - Non-Voice Metro Manila | Onsite Caldwell Communication About Caldwell Communication Caldwell Communication is actively hiring Customer Service Representatives in Metro Manila. We offer a competitive salary, performance-based incentives...
Caldwell Communications
Quezon Citya month ago - A Customer Service Representative (CSR) is responsible for assisting customers by addressing inquiries, resolving issues, and providing information about products or services. They serve as the primary point of contact between the company and its customers, ensuring a positive...
Lexie Staffing & Business Consulting
Quezon Citya month ago - Project Based for 4 months Online Video Sharing Customer Service Representative Salary offer: 22,000.00 All in with 25,000.00 completion bonus* Completed at least 2 years in College with no back subjects Candidates must have at least 6 months of BPO Experience Must...
ADDFORCE HUMAN RESOURCES
Quezon City16 days ago 775000 $ per day
...CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely...- ...We are seeking an experienced and strategic Operations Director to lead large-scale healthcare customer service operations within a dynamic and fast-growing organization. This role goes beyond traditional operations leadership and requires a highly visible leader...
- Launch Your US Healthcare Management Career with Neolytix! Build a career in a recession-proof $583 billion industry while making a real impact! Join Neolytix's comprehensive US Healthcare Revenue Manager Program and become a driving force in the financial transformation...
- ...ServiceTitan Customer Service & Dispatch Virtual Assistant Role Overview We are seeking a highly organized and customer-focused ServiceTitan Virtual Assistant to support a thriving business in the essential home services sector. This fully remote position is ideal...
- ...about our products, resolve issues on the spot, and ensure every customer hangs up happy. Your day-to-day tasks: Handle calls with a... ...and professional attitude Clearly explain our products and services to customers Resolve problems accurately and as fast as possible...
BPO Hiring
Quezon City4 days ago 32000 Php
Customer Service Representative - Pioneer Account (Up to 32k Package) Company: Jobslin Location: Blended / On-site Options Available (As discussed during the interview) Salary Package: Up to ₱32,000 / month (Includes basic salary + allowances + incentives) Employment...BPO Outsourcing Inc.
Quezon City25 days ago- ...Virtual Assistants is actively searching for a dedicated Mandarin Bilingual Virtual Assistant to provide exceptional support to our... ...attention to detail and confidentiality. Assist with customer service inquiries, addressing questions or concerns in a timely and...
775000 $ per day
...vice versa May require interpretation service during conferences or meetings with... ...Assist in Capability Development of bilinguals by conducting coaching or language training... ...SAP, Oracle, SFDC, Service Desk, etc.), customer service, financial or project management...- ...The Client Services Representative will assist customers with questions, and concerns, and educate them on the client’s products and services. The successful person in this role will encourage a direct and positive relationship with customers. Job Responsibilities...
21000 Php
Customer Service Representative (Voice - Premium Account) Location: Quezon City Work Setup: Onsite Salary Package Up to ₱21,000/month (₱18,000 Basic + ₱1,000 Flex + ₱2,000 Account Premium) Qualifications • College Graduate (any course) - no experience required...Epsilon Group Services
Quezon Citymore than 2 months ago775000 $ per day
...conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to German Bilingual Customer Service Representative. Be the first to apply!
