Bilingual (Cantonese) Logistics Customer Service Representative
Full-time
J-K Network Services
Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Bilingual (Cantonese-English) Logistics Customer Service Representative Company Industry: BPO Company Work Location: Quezon City Work Schedule: Shifting Schedule Salary: Php 100,000 Work Set-up: Work On-site
REQUIREMENTS OF THE JOB:
- Proficient in Cantonese and conversational-proficient in English
- Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- Open to no related experience.
- Having customer service experience is an advantage.
- Having BPO experience is a big plus
- Excellent interpersonal, communication, and customer handling skills.
RESPONSIBILITIES OF JOB APPLICATION:
- Handle customer inquiries over the phone regarding transportation, logistics, and delivery-related concerns.
- Provide assistance with package tracking, shipment updates, and delivery-related issues.
- Process refund requests, returns, and other order-related concerns while following company policies and procedures.
- Assist customers with order placement, modifications, cancellations, and delivery updates to ensure a smooth customer experience.
- Work closely with internal teams to resolve customer concerns and provide timely solutions.
- Maintain accurate documentation of customer interactions, transactions, and case records while delivering high-quality customer service.
RECRUITMENT PROCESS: (ONLINE PROCESS)
- Paper screening
- English Assessment
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Bilingual (Cantonese) Logistics Customer Service Representative in Quezon City vacancy
- Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data... ...strategies that help businesses grow their revenue. Position: Cantonese Logistics Customer Specialist Company Industry: BPO Company Work...
J-K Netwok Services
Quezon City13 days ago - Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data... ...strategies that help businesses grow their revenue. Position: Cantonese Logistics Customer Specialist Company Industry: BPO Company Work...
J-K Network Services
Quezon City9 days ago - ...The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful... ...businesses grow their revenue. Position: Bilingual (Mandarin-English) Logistics Customer Service Representative Company Industry: BPO Company Work...
J-K Network Services
Quezon City7 days ago - ...We're Hiring: Bilingual Customer Service Representatives (Voice Account) Location: Quezon City, Philippines Work Setup: Full Onsite Are you... ...our global customers. Languages We're Hiring For Cantonese Thai Bahasa Indonesia Vietnamese Khmer...
- ...Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data... ...that help businesses grow their revenue. Position: Bilingual (Cantonese-English) Logistics Service Specialist Company Industry: BPO Company...
J-K Network Services
Quezon City9 days ago - ...fast growing account in Quezon City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly and professionally to...
- ...global leader in outsourcing services and customer experience. It uses smart AI... ...their revenue. Position: Bilingual (Mandarin-English) Customer Service Representative Company Industry: BPO Company... ...phone regarding transportation, logistics, shipping, and delivery...
J-K Network Services
Quezon City13 days ago - ...We are looking for Customer Service Representatives to join a fast growing Ride Sharing account in Anonas. You will be responsible for delivering exceptional service to valued clients by effectively addressing inquiries, resolving issues, and assisting with customer needs...
- ...top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally... ...Position Overview RecruitGo is seeking a Healthcare Customer Service Representative with phone support experience to handle patient inquiries...
- ...Managed customer inquiries across multiple communication channels, including phone, email... ..., and delivered exceptional customer service to maintain high levels of client satisfaction... ...loyalty. Served as a professional representative of the company, fostering positive...
- ...Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador... ...to delivering exceptional customer service in a caring and considerate manner. In... ...! Position: Digital Customer Service Representative Position Status: Full Time Hours...
- ...Position Overview: We are seeking a reliable and detail-oriented Customer Service Virtual Assistant to support our growing team. The VA will be responsible for handling customer inquiries, assisting with scheduling and follow-ups, resolving concerns, and ensuring...
- ...strive to deliver the best outcomes for our customers, our partners and our people. About our... ...are committed to delivering top-tier customer service and are currently seeking experienced Technical Support Representatives to join our dedicated team. If you have a passion...
40000 Php
...US Central Time We're looking for someone who can build rapport naturally, communicate confidently in English, and make every customer interaction feel easy and professional. In this role, you'll help customers use our software platform by troubleshooting issues...- ...quality and compliance. Led by an experienced team, our client operates with a strong emphasis on accuracy, professionalism, and customer service. Despite being a lean organization, they foster a collaborative and hands on culture, providing clear guidance, training, and...
- ...RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and...
52.21 - 87.15 Php
10% night differential HMO upon regularization up to 5 dependents (conditions apply) 20k SOB Quaraterly Incentives & allowances which will be discussed during JO. Health insurance- ...colleagues across 57 countries, delivering services in over 200 countries. Position Overview: As an Inside Sales Representative, you increase our client’s revenue by... ...incoming calls and initiating outgoing potential customer inquiries, and using company resources,...
5 - 8 $ per hour
...Customer Service & Dispatch Virtual Assistant Pay Range: $5.00 – $8.00 USD per hour. Work Type: Full-time (40 hours/week). Schedule... ...a strict 2-minute SLA for response times. Dispatching & Logistics: Efficiently manage and dispatch service technicians,...775000 $ per day
...COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE:... ...• May act as a point of contact for senior client representatives • Anticipate, identify, and assess complex issues/problems....775000 $ per day
...JOB DESCRIPTION CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving...- ...Customer Service Manager (Real Estate) Location: Quezon City Work Setup: On-site Employment Type: Full-time Job Summary We are seeking an experienced Customer Service Manager to lead the customer service operations of a leading real estate...
775000 $ per day
...conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during...- ...Office Job Description POSITION OVERVIEW: The Customer Service Specialist I is part of a multi-cultural team and enjoys... ...productivity. • Serve as a full backup for the Team Lead, representing the Team. REQUIRED EDUCATION/EXPERIENCE: • 3+ years’ customer...Remote job
- Sales Representative - Energy, Gas & NBN ABOUT THE CLIENT First Class Energy is an Australian energy-services business helping households and businesses compare and choose electricity... ...Class Energy's opted-in Australian customer leads, identify their needs and help...
775000 $ per day
...vice versa May require interpretation service during conferences or meetings with... ...Assist in Capability Development of bilinguals by conducting coaching or language training... ...Italian language Experience in providing customer service, analytical testing, quality assurance...- ...We are seeking an experienced and strategic Operations Director to lead large-scale healthcare customer service operations within a dynamic and fast-growing organization. This role goes beyond traditional operations leadership and requires a highly visible leader...
- ...Summary: We are seeking a self-managing Sales Development Representative responsible for generating qualified discovery meetings with... ...proposals Negotiating fees Delivering advisory or financial services Client account management The role ends at securing a...
- ...As a Sales Development Representative (SDR) specializing in Outbound Sales at CrewBloom, you will be an essential part of our sales team... ...and initiatives Continuously learn about our products and services to confidently convey their value to prospects...
775000 $ per day
...vice versa May require interpretation service during conferences or meetings with... ...Assist in Capability Development of bilinguals by conducting coaching or language training... ...SAP, Oracle, SFDC, Service Desk, etc.), customer service, financial or project management...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Bilingual (Cantonese) Logistics Customer Service Representative. Be the first to apply!
