Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with product information and troubleshooting.
- Maintain accurate records of customer interactions.
- Resolve issues promptly while ensuring customer satisfaction.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: High school graduate or Bachelor's Degree in any field is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Handle customer inquiries, process orders, and resolve complaints.
- Working Conditions: Office environment, potential for remote work with flexible hours.
- Qualities and Traits: Patience, empathy, and a customer-focused attitude are essential.
Vacancy posted 19 hours ago
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