Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service through various communication channels.
- Assist customers with inquiries, issues, and product information.
- Maintain a positive and efficient customer experience.
- Document customer interactions accurately in the CRM system.
- Collaborate with team members to resolve complex customer concerns.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: Entry Level: 0–2 years.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Ability to handle stressful situations with a calm demeanor.
- Responsibilities and Duties: Willingness to learn and grow within the customer service field.
- Working Conditions: Ability to work flexible hours, including evenings and weekends.
Vacancy posted 2 days ago
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