Customer Service Representative
Full-time
iPloy, OPC
We’re looking for Customer Service Representatives to join our expanding team, where collaboration, learning, and success go hand in hand.
This position is essential for addressing inquiries, resolving issues, and providing necessary information to customers.
Key Responsibilities
- Responding promptly and accurately to customer inquiries via phone, email, or chat.
- Diagnosing and resolving customer issues efficiently and effectively to ensure customer satisfaction.
- Maintaining detailed records of interactions and transactions in the customer management system.
- Providing product information and guidance to customers, assisting with order placements and returns as needed.
- Collaborating with team members and other departments to enhance the overall customer experience and address escalated issues.
Why You’ll Love Working at iPloy:
- Get paid while you learn – no BPO experience needed
- Competitive salary + awesome perks
- Fun, supportive, and lively workplace
We’re Looking For:
- Senior High School graduate or Higher
- Good English communication skills
- Basic computer & typing skills
- Positive, team-player attitude
- Willing to work night shifts
- Ready to start ASAP
Perks That Make Work Fun:
- Annual salary bumps – we reward growth
- Bi-weekly attendance bonus – show up, earn more
- HMO + dependent coverage – health comes first
- Fixed weekends off – work-life balance guaranteed
- Free Food Fridays – because who doesn’t love treats?
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Vacancy posted 25 days ago
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