Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order processing, and issue resolution.
- Maintain a detailed record of customer interactions and feedback in the CRM system.
- Collaborate with team members to improve service quality and customer satisfaction.
- Participate in training and development sessions to enhance skills and knowledge.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong verbal and written communication skills
- Skills and Competencies: Ability to work in a fast-paced environment
- Qualities and Traits: Patience and empathy when dealing with customers
- Responsibilities and Duties: Basic computer proficiency and familiarity with customer service software
Vacancy posted 16 hours ago
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