Call Center Agent
Full-time
Lexie
- Respond to customer inquiries and provide accurate information regarding products and services.
- Utilize effective communication techniques to manage customer calls and concerns.
- Document all customer interactions and maintain detailed records of inquiries.
- Collaborate with team members to improve service delivery and achieve performance targets.
- Handle customer complaints and provide solutions in a timely manner.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1–3 years of experience in a call center or customer service role.
- Skills and Competencies: Proficient in English, strong interpersonal skills, customer service orientation, and call center experience.
- Qualities and Traits: Team player with excellent problem-solving abilities.
Vacancy posted 1 day ago
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