Call Center Agent
Full-time
Lexie
Description - Respond to customer inquiries in a professional and friendly manner.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues promptly.
- Maintain records of customer interactions in the database.
- Assist in upselling and promoting company services to enhance customer experience.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Junior (0–2 years).
- Skills and Competencies: Strong communication skills and ability to work in a team.
- Responsibilities and Duties: Ability to handle multiple tasks efficiently.
- Qualities and Traits: Empathy and patience in dealing with customers.
- Working Conditions: Must be able to work flexible hours, including evenings and weekends.
Vacancy posted 20 days ago
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