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After Sales Customer Service Representative

Full-time

Miranda HR

Description
  • Provide exceptional customer service and support to clients post-purchase.
  • Assist customers with inquiries, complaints, and technical issues via phone, email, or chat.
  • Collaborate with other departments to resolve customer issues effectively and efficiently.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities for upselling and cross-selling company products and services.

Requirements

  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: 0–2 years of experience in customer service or related field.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
  • Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks.
Vacancy posted 7 hours ago
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