Customer Service Representative | TSR
Full-time
Miranda HR
- Provide exceptional technical support to customers via phone, email, and chat.
- Troubleshoot and resolve technical issues related to products and services.
- Develop and maintain strong customer relationships for effective after-sales support.
- Document issues and resolutions accurately for future reference and quality assurance.
- Assist in the training of new team members on technical support procedures.
- Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
- Experience Level: 0–2 years of experience in technical support or a related field.
- Skills and Competencies: Proficient in English, with excellent written and verbal communication skills.
- Skills and Competencies: Strong technical aptitude to understand and diagnose customer issues.
- Qualities and Traits: Customer-focused with excellent problem-solving abilities.
- Responsibilities and Duties: Ability to work well under pressure in a fast-paced environment.
- Working Conditions: Availability to work flexible hours, including evenings and weekends as needed.
Must Have:
Vacancy posted 13 hours ago
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