Mandarin IT Support Analyst
Full-time
J-K Netwok Services
Company Profile: A globally recognized ice cream brand has officially expanded to the Philippines! With over 25 years of excellence in the industry, the company has established a strong international presence with numerous branches worldwide, serving premium-quality, rich, and delicious ice cream loved by customers across the globe. Position: Mandarin IT Business Systems Analyst Company Industry: Food & Beverage Company Work Location: BGC, Taguig City Work Schedule: Dayshift Schedule | (Monday-Saturday) (9 am to 6 pm) Salary: Negotiable Work Set-up: Work On-site
BENEFITS :
- Extensive employee training and career development opportunities.
- Annual bonuses and performance rewards.
- Government Mandated
- HMO
- 13th Month
- Sick Leave
- Vacation Leave
- Competitive salary
REQUIREMENTS OF THE JOB:
- Open to Filipinos and Filipino‑Chinese proficient in Mandarin and English
- Open to Undergraduate and Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field
- Open to fresh graduates with strong learning ability, excellent problem‑solving skills, and outstanding cross‑functional communication skills
- Candidates with experience in IT Business Partner, Business Analyst, IT Support, System Integration, or related roles are encouraged to apply
- Strong analytical thinking with the ability to understand and improve business processes
- Excellent interpersonal skills, effective cross‑department communication, and proficiency in Microsoft Excel
- Experience with Azure, BI tools, workflow documentation, or system implementation is an advantage
- Willing to travel occasionally to support store operations
RESPONSIBILITIES OF JOB APPLICATION:
- Provide operational support and maintenance for store systems, including POS, marketing, and online payment platforms.
- Gather and analyze business requirements, identify process improvements, and collaborate with the development team to deliver effective IT solutions.
- Participate in the full project life cycle: initiation, requirements gathering, system configuration, deployment, on-site support, user training, and post‑implementation assistance.
- Troubleshoot system and operational issues during implementation, ensuring functional testing and business support.
- Coordinate and communicate across departments to ensure seamless project execution and business alignment.
- Support store operations through occasional business travel as needed.
RECRUITMENT PROCESS: (ALL ONLINE PROCESS)
- Paper Screening
- HR Initial Interview
- Second Virtual Interview
- Final Interview with the Hiring Manager.
- Job Offer
Vacancy posted 17 days ago
Similar jobs that could be interesting for youBased on the Mandarin IT Support Analyst in Taguig vacancy
- ...software, network and other peripherals Resolve technical issues and respond on service requests in a timely manner. Endpoint support (Sophos, Intune, AD, M365, etc) Handle onsite/colocation equipment (server rack, structured cabling, etc) Provide after office...
1 $ per day
...AND IMMUNITY, STARTING DAY ONE! Grow your career while being supported with comprehensive HMO as early as your Day 1 with us! Awesome... ...Vibrant City Location: Work in BGC (Day Shift!) As an IT Support Engineer... You'll be responsible for providing comprehensive...- ...Network & IT Support First Principles Engineer & Senior Team Member We’re hiring for our Network & IT Support team , but we’re not looking for someone whose idea of a good day is closing 20 tickets. In fact, we’d rather you prevent those 20 tickets from being...
- ...define requirements Provide comprehensive Customer/Technical support services to support center customers Work within Service Level... .... Understand the relationship of work quality and how it impacts efficiency Dedicated at work – no Attendance issue with...
- ...Work Setup: Onsite (BGC Taguig) Work Schedule: 24x7 Support Availability (including nights and weekends as required); Onsite - 5 Days... ...Technical Support Configure, troubleshoot, and maintain enterprise IT network infrastructure. Hands-on experience with Cisco...
- ...escalations. In addition, he/she is responsible for assisting the Team Lead in the daily monitoring of support issues reported by the field and assures Help Desk Analyst (Level I Analyst) awareness. Job Responsibilities: Adhere strictly to shift schedule....
- Job Overview Under guidance, responsible for creating and maintaining the IQVIA database. Essential Functions Assures the accuracy and timeliness of additions and modifications to the common master file through input from internal and external sources, while understanding...
- ...Job Overview Provides first level support on workstations or for applications. Essential Functions • Processes and provides first level support for technical assistance and resources from internal and/or external customers. • Communicates with end users to clarify...
- ...Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education. Experience: At least 2 years of professional experience...
- ...candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising, or online...
- ...systems to ensure compliance with applicable controls and standards. Delivering final compliance reports and documenting results to support all current compliance requirements. This role requires a strong understanding of EDI systems, compliance processes, and the...
- At Umpisa Inc. , our mission is to make the Philippines be known globally as a tech hub. Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital...
- ...conducts regular assessments, maintenance and enhancements of existing applications. Qualifications At least 1 year of application support experience is required Bachelor's degree in related field, or equivalent work experience, preferred Salesforce eComm,...
- ...POV: You're tackling IT tickets while the city sleeps. You're enjoying a night commute that feels effortless. Soon, you'll get... ...sharpen your skills, and build your IT career. Step into an L1 IT Support Engineer role and start your growth journey today. As an IT Support...
- ...free daily lunch, Monday breakfasts, and Friday snacks—plus onsite support! TGT-CODED BENEFITS - You deserve the best! Health &... ...culture Vibrant City Location: Work in BGC (Night Shift!) As an IT Support Engineer... You'll be responsible for providing...
- ...Responsibilities: A Senior Business Analyst in a multi-phase ERP transformation... ...practices and documentation standards. Support system configuration reviews, user acceptance... ...cross-functional workshops involving IT, vendors, business users, and external consultants...
- ...monitor and track progress. 5. Ensure resource availability and allocation. 6. Prepare and present regular project status updates to IT management and project stakeholders. 7. Report and escalate project issues to management as needed. 8. Manage changes to the...
- ...What IT Capability Associate (Bench / Internal Resource Pool) contributes to Cardinal Health? The IT Capability Associate (Bench... ...resources for immediate function requirement / project deployment. • Supporting internal initiatives and innovation efforts that drive...
- ...customers as of 2025 while achieving solid profitability for sustainable growth. This role We are seeking a skilled IT Specialist to support and enhance our IT infrastructure, cloud services, and end-user experience. This role combines hands-on helpdesk support,...
- ...Onsite Employment Type: Full-time Job Overview The IT Manager will oversee the organization's IT operations,... ...the availability, security, and performance of IT systems while supporting business operations through technology solutions and compliance...
- ...Work Arrangement: Hybrid Department: IT Contract Type: Temporary (1 year) Work... ...Manager IT Business Solutions Analyst (Data Engineer) The IT Business Solutions... ...between business and IT while also supporting the design, development, and optimization...
- Regional IT Manager (IS/IT Manager) Position Description The Regional IT Manager will oversee and ensure the reliable operation... ...of the organization's IT infrastructure, networks, and end-user support services. This role is responsible for managing IT systems...
- ...architecture management process and tool to provide transparency to the IT landscape. Collaborate with competence centers and regions to... ..., to enhance interoperability and efficiency. Provide support for the development and implementation of the organization's...
- Operations Manager (IT - Service Desk) Position Description • Build a good relationship with key client staff. • Successful... ...satisfaction of the customer. • Follow agreed escalation procedures. • Support requirements assigned by the Director or above • Advise people...
- ...What IT Strategy & Governance contributes to Cardinal Health Information Technology oversees the effective development, delivery... ...Planview, preferred ~ Financial acumen, including operational support and management level reporting. ~ Basic knowledge of Project...
- Payroll Support Consultant Position Description Job Summary The Consultant – Junior Consultant (Payroll Support Team) will function... ...our recruitment professionals. Come join our team—one of the largest IT and business consulting services firms in the world....
- ...focus will include: Managing Linux and Windows environments Supporting virtualized and containerized platforms Monitoring system... ...Nice to have: Database knowledge (SQL) Experience with IT risk controls, audit support, or compliance Exposure to high-...
- ...Description You are seeking a new challenge at the interface of IT and Quality ? This is your opportunity! Join our dynamic... ...impactful IT solutions. Your key responsibilities are: Lead and support IT implementation projects (Agile, Waterfall, or Hybrid) within...
- ...IT Area Lead Lead High-Impact Banking Technology at Scale Are you a people-focused technology leader who thrives on building... ...collaboration, trust, innovation, and continuous learning. Support employee growth through coaching, mentoring, and proactive talent...
- ...Experience Minimum 2 years of experience in backend product support, ad tech engineering support, technical integrations, or QA in... ..., evaluation, and calibration. 2. Team Management & Analyst Development: Manage and mentor a team of Quality Analysts by setting...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mandarin IT Support Analyst. Be the first to apply!
