Global Learning Admin Manager Americas
Johnson & Johnson
Johnson & Johnson seeks a Global Learning Admin Manager for the Americas region to lead a regional learning administration operations team. The role oversees learning management system transactions, team performance, and service delivery across enterprise customers while driving process consistency and compliance within a global framework.
Responsibilities
- Lead and mentor regional learning administration team including team leads, specialists, and administrators
- Ensure quality service delivery and helpdesk support for enterprise learning administration functions
- Monitor LMS transaction accuracy, processing times, and adherence to global processes across regions
- Coach teams on standard methodologies, identify performance trends, and drive continuous improvement initiatives
- Engage regional training partners and stakeholders to gather feedback and support organizational objectives
Requirements
- Advanced knowledge and experience managing regional operations teams within global framework
- Expertise in learning management system administration and Cornerstone OnDemand (SUMMIT)
- Strong team leadership and people management capabilities
- Knowledge of HR operations, learning administration processes, and enterprise systems
- Experience driving organizational improvements and change management initiatives
- Excellent written and verbal communication skills across diverse teams
Vacancy posted 10 days ago
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