Team Lead Accounts Receivable

ATTURRA OPERATIONS PTY LTD

The Team Lead, Finance Shared Services – Accounts Receivable, is responsible for leading the day-to-day operations of the Accounts Receivable (AR) function to ensure timely, accurate, and compliant billing, collections, and reporting. This role oversees a team of AR Officers, drives continuous improvement in financial processes, and acts as the key point of contact for internal stakeholders and customers regarding AR queries. The position plays an important role in maintaining strong cashflow, upholding financial controls, and delivering service excellence within the Finance Shared Services function. Key Accountabilities Leadership & Team Management

• Lead, coach, and mentor the Accounts Receivable team to achieve performance targets and service level expectations
• Manage team workload, resources, and task allocation to ensure efficiency and accuracy
• Develop your team through setting clear expectations, following up on output, providing ongoing helpful feedback, coaching, training and performance reviews
• Build a positive team culture focused on open communication, collaboration, accountability, and continuous improvement

Accounts Receivable Operations

• Oversee end-to-end Accounts Receivable processes, including invoicing, credit management, collections, and reconciliations.
• Ensure all invoices are raised accurately and on time in line with contracts, policies, and financial controls.
• Monitor overdue accounts and lead escalation processes to minimise aged debt.
• Review and approve credit notes, adjustments, and write-offs in accordance with delegation of authority.
• Maintain accurate customer account records and ensure data integrity across systems.

Customer & Stakeholder Management

• Act as the primary escalation point for internal teams and external customers regarding AR matters.
• Collaborate with Sales, Project Managers, and Commercial/Contract teams to resolve billing issues.
• Build strong relationships with key stakeholders to enhance customer experience and reduce dispute cycles.

Reporting & Compliance

• Prepare and review AR dashboards, ageing reports, KPIs, and month-end submissions.
• Ensure adherence to internal controls, financial policies, and relevant accounting standards.
• Support internal and external audits by providing documentation and explanations as required.
• Identify and mitigate AR-related risks.

Process Improvement

• Review AR processes regularly to identify efficiency gains and opportunities for automation.
• Drive standardisation across Finance Shared Services.

QUALIFICATIONS:

Essential

• 5+ years’ experience in Accounts Receivable or related finance function.
• Prior experience supervising or leading a small team.
• Strong understanding of AR processes, credit management, and financial controls.
• Proficiency with ERP systems (e.g., TechnologyOne, Dynamics 365, SAP, Oracle NetSuite, Adobe Acrobat Pro)
• Advanced MS Excel and strong data accuracy skills.

Desirable

• Experience in a Finance Shared Services environment.
• Background in professional services, education, government, or similar industries.
• Knowledge of automation tools or continuous improvement methodologies (e.g., Lean).

Why is this an exciting opportunity? Atturra is one of the fastest growing ASX-listed advisory and IT solutions companies in Australia, giving you a strong foundation to fulfil your career ambitions. We currently have 1300+ professionals working across Australia, New Zealand, Singapore, Hong Kong, and USA who are using innovation to lead the way. Our Corporate team consists of executive-level management and key functions, including Finance, IT, Legal, Marketing & Communications, People & Culture, Talent Acquisition and other corporate services that support the seamless operation of Atturra and its business units. This is your chance to make an impact. Come and join our talented and creative team of change makers to redefine the future through technology. What our people say: “We are working towards a very bright future.”“It's a company with vision and a promising future.” Why you’ll love working here Culture of possibility At Atturra we embrace innovation within our teams, fostering an environment of possibility and growth. We believe in creating a supportive and welcoming culture, where everyone is encouraged to achieve success through collaboration, continuous learning, and smart work practices. A strong set of company values Our culture is reflected by our employees who demonstrate camaraderie, innovation, dedication, respect and excellence in everything they do. These traits have become integral to the way we do business and are the values we strive for. Valuable employee benefits

• Employee benefits, recognition, and wellbeing platform
• Career growth via succession planning, internal promotions, and mentorship opportunities• Ongoing investment in professional development through industry and technology certifications, and study assistance
• Mental health support through our Employee Assistance Program
• Support for family and caring responsibilities, including paid parental leave
• Employee referral program, with monetary incentives offered

Commitment to Diversity, Equity, and InclusionAt Atturra, we are committed to addressing the digital skills gap and championing diversity, equity, and inclusion. We welcome applications from individuals of all backgrounds — including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups. Supporting Australia’s veterans We are proud to be recognised as a Veteran Friendly Employer under the Department of Veterans’ Affairs Veteran Employment Commitment (VEC). Atturra is dedicated to supporting Australia’s veteran community by enhancing recruitment, support, retention, and leadership opportunities. Our goal is to ensure veterans build meaningful and impactful careers with us. What our people say: “Atturra has a great working environment and management are very supportive of their staff. We celebrate success and have fun while working hard.” How to apply All applications must be submitted online via our Careers page. Late applications or those sent by email will not be prioritised. Please ensure your application is complete and that you have answered all required questions before submitting. Talent Pool This recruitment process may also be used to create a talent pool for similar ongoing or temporary opportunities that may arise within the next 12 months. Recruitment Agencies and Headhunters Our Talent Acquisition team is managing this recruitment process and will reach out if additional support is required. Atturra only accepts referrals from agencies on our official supplier list via the Agency Portal. To participate, agencies must complete our procurement process, hold an approved fee agreement, and be formally invited by the Talent Acquisition team for a specific vacancy. Submissions made outside of this process will not be considered. We also request that agencies do not contact Atturra employees outside the Talent Acquisition team regarding hi