Customer Service Representative
Full-time
TalentBuzz Recruitment Agency
- Handle customer inquiries and provide effective solutions.
- Maintain detailed records of customer interactions and transactions.
- Process orders, forms, applications, and requests efficiently.
- Identify and escalate issues to appropriate departments when necessary.
- Provide feedback on the efficiency of the customer service process.
- Educational Qualifications: Bachelor’s degree in any relevant field.
- Experience Level: 0–2 years.
- Skills and Competencies: Excellent communication skills, both verbal and written.
- Skills and Competencies: Proficiency in customer service software and Microsoft Office.
- Qualities and Traits: Strong problem-solving skills and ability to work in a team-oriented environment.
- Responsibilities and Duties: Ability to handle stressful situations with grace and professionalism.
Requirements
Vacancy posted 21 days ago
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