Operations Coordinator

Key Responsibilities

· Prepare weekly, monthly and quarterly reports for internal teams and clients.

· Maintain and update spreadsheets, trackers, dashboards and internal systems.

· Categorise products and maintain accurate product information within company databases.

· Review data received from suppliers and colleagues to ensure accuracy and completeness.

· Coordinate the collection of documentation required for reporting and client requests.

· Support the preparation of presentations, reports and performance summaries.

· Maintain project trackers and follow up on outstanding actions.

· Liaise with colleagues across multiple countries to gather information and resolve queries.

· Organise and maintain electronic files and documentation.

· Support the completion of client questionnaires and operational requests.

· Identify inconsistencies in data and work with colleagues to resolve them.

· Assist with improving reporting processes and administrative efficiency.

· Provide day-to-day operational support to the Sustainability team and wider business where required.

· Undertake any other duties as reasonably required.

Qualifications & Experience

· Bachelor's degree in Business Administration, Management, Marketing, Finance or a related discipline, or equivalent relevant work experience.

· 1-3 years' experience in an administration, operations, reporting, project coordination or similar role.

· Excellent Microsoft Excel skills.

· Good knowledge of Microsoft Word, Outlook and PowerPoint.

· Strong organisational and time management skills.

· Excellent attention to detail.

· Good written and spoken English.

· Ability to manage multiple priorities and meet deadlines.

· A proactive attitude and willingness to learn.

Desirable

· Experience preparing reports or dashboards.

· Experience working with databases, ERP or CRM systems.

· Knowledge of Power BI or similar reporting tools.

· Experience supporting regional or international teams.

· Experience coordinating projects or client accounts.

What We're Looking For

· Organised and dependable.

· Excellent attention to detail.

· Curious and eager to learn.

· Positive attitude.

· Strong analytical and problem-solving skills.

· Comfortable working with data.

· Able to communicate confidently with colleagues across different countries.

· Team player with a collaborative approach.

· Takes ownership of their work and consistently delivers high-quality results.

What We Offer

· The opportunity to work with some of the world's leading brands.

· A supportive and collaborative international team.

· Ongoing training and professional development.

· Exposure to global projects and international stakeholders.

· Opportunities to grow your career within a dynamic and expanding organisation.

· A culture that encourages innovation, continuous improvement and learning.