Customer Service Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Handle and resolve customer complaints professionally.
- Maintain customer records and update account information.
- Collaborate with team members to improve service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Proficiency in English Language, strong interpersonal and communication skills.
- Qualities and Traits: Excellent problem-solving abilities and a team player.
- Responsibilities and Duties: Ability to work in a fast-paced call center environment.
- Working Conditions: Availability to work flexible hours, including evenings and weekends.
Vacancy posted 4 days ago
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