Dispatcher - Telephone Operator
Full-time
Topserve Service Solutions, Inc.
Description - Manage and coordinate incoming calls to ensure effective communication with clients and team members.
- Utilize dispatch software to monitor and track ongoing operations.
- Provide timely responses to inquiries and maintain accurate records of all communications.
- Assist in assigning tasks to team members based on workload and availability.
- Collaborate with various departments to improve operational efficiency and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of experience in a similar role.
- Skills and Competencies: Strong verbal communication and problem-solving skills.
- Responsibilities and Duties: Ability to manage multiple priorities in a fast-paced environment.
- Qualities and Traits: Detail-oriented, organized, and a team player.
Vacancy posted more than 2 months ago
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