Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Operations Trainer (USRN)

Full-time

Stark Asia Solutions Inc.

Location: Makati (Onsite)

Shift: 9 PM – 6 AM (Graveyard)

Start Date: ASAP

Salary : PHP 90,000 + PHP 3,600 allowance

Qualifications

  • Active PHRN and USRN (Mainland)
  • Either at least 2 years training experience, OR USRN with strong SME/product knowledge (RPh is a plus)
  • Strong communication and facilitation skills

Job Description

  • Clinical Escalations: Act as the primary resource for Clinical Nurses encountering complex medication profiles, drug interactions, or difficult disease state management scenarios.
  • Quality Assurance & Auditing: Conduct regular clinical audits of patient documentation and recorded calls to ensure strict adherence to the 5 Core Elements of MTM Services and internal quality standards.
  • Training & Nesting Support: Partner with the training team to support new hire onboarding (nesting phase), ensuring clinical concepts are accurately translated into practical, telephonic workflows.
  • Knowledge Management: Develop, update, and maintain clinical job aids, process flows, and FAQs.
  • Continuous Education: Design and facilitate ongoing clinical upskilling sessions, fostering a culture of employee-generated learning where nurses share unique case studies and best practices.
  • Cross-Functional Collaboration: Work alongside US counterparts and clinical pharmacists to clarify guidelines and implement new clinical directives from the client

Perks and Benefits:

  • Retirement Plan
  • HMO from day 1 of employment

  • Medical/Dental Reimbursement

  • Up to 25 Wellness Leaves
  • Annually
Wellness Leave encashment (non-taxable)

  • Tuition fee reimbursement

  • Employee assistance program

  • Employee referral program

  • Quarterly Performance-based Incentives

Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Operations Trainer (USRN) in Makati vacancy
  •  ...Home. Are you a U.S. Registered Nurse (USRN) with an active Texas RN License who...  ...What You'll Do As a Remote USRN Trainer , you'll provide virtual clinical support...  ...process improvement Support healthcare operations through remote clinical coordination and... 

    Core-VA Solutions

    Makati
    a month ago
  •  ...Qualifications: ~ Licensure : Active, unrestricted US Registered Nurse (USRN) license (in any mainland US state) AND an active Philippine Registered Nurse (PRN) license. Responsibilities Serve as the primary escalation point for complex clinical cases... 

    Stark Asia Solutions Inc.

    Makati
    21 days ago
  •  ...Conduct regular 1:1s, performance reviews, and provide constructive feedback to ensure high-quality patient interactions. • Operational Performance: Monitor and drive key performance indicators (KPIs) such as schedule adherence, average handle time (AHT), quality... 

    Stark Asia Solutions Inc.

    Makati
    21 days ago
  •  ...The USR Trainer is responsible for delivering training programs for Customer Service Representatives (US-based support accounts). This...  ...Required • Active and unrestricted U.S. Registered Nurse (USRN) license. • Minimum of 2–3 years clinical bedside experience (... 

    RSD Human Resource Management Consultancy

    Makati
    21 days ago
  • Our US-based client, a premier multiline claims services provider, is looking for USRNs to be part of their team at their Philippine-based site. The role will provide utilization management services for clients, insurers, and injured employees to promote quality medical...

    Genfinity Philippines, Inc.

    Makati
    4 days ago
  •  ...Summary We are seeking experienced US Registered Nurses (USRN) with an active New York RN license to join our healthcare team...  ...Emergency Room (ER) Medical-Surgical (Med-Surg) Operating Room (OR) Intensive Care Unit (ICU) Strong clinical... 

    Our Clients

    Makati
    20 days ago
  •  ...clarify ambiguous documentation. Stay updated on changes in coding standards and regulations. Requirements Active PHRN and USRN License At least 2 years of bedside experience At least 1-2 years of hospital coding experience One or more: CDIP, CPC, CCS... 

    Stark Asia Solutions Inc.

    Makati
    21 days ago
  •  ...experience supporting US healthcare.  ~ Experience in Workers’ Compensation, Utilization Review, Case Management, or related clinical operations preferred.  ~ Strong understanding of clinical documentation, medical terminology, provider communication, and injured worker... 

    Genfinity Philippines, Inc.

    Makati
    4 days ago
  • Qualifications: Bachelor’s degree in Marketing, Business, or related field With 2-3 years of experience in sales training or insurance sales Strong communication, presentation and facilitation skills Preferably with insurance industry experience Job description...

    ALC Group of Companies

    Makati
    6 days ago
  •  ...Description Design and develop training programs for PHRN and USRN candidates. Conduct training sessions, workshops, and assessments to evaluate learner progress. Collaborate with healthcare professionals to ensure training content is current and relevant.... 

    Stark Asia Solutions Inc.

    Makati
    21 days ago
  •  ...Manage day-to-day e-commerce operations. Optimize product listings for increased visibility and sales. Analyze sales data to identify trends and opportunities. Coordinate with marketing teams for promotional campaigns. Ensure excellent customer experience... 

    Bigseller Technology Philippines

    Makati
    21 days ago
  •  ...Job Summary: The Sales Trainer is responsible for developing and delivering training programs to improve the sales team’s product knowledge...  ...skills, and customer handling Demonstrate proper vehicle operation, features, and safety functions through actual driving sessions... 

    Dangdang New Energy Auto Service (Philippines) Ltd., Corp.

    Makati
    21 days ago
  •  ...Facilitate hands-on coding sessions and workshops. Support learners in project development and troubleshooting. Job Title: Java Trainer Educational Qualifications: Bachelor's degree in Computer Science or related field. Experience Level: 1-3 years of... 

    Career Professionals, Inc.

    Makati
    10 days ago
  •  ...About the Role: The Corporate Trainer is responsible for designing, delivering, and continuously improving training programs that build employee skills, support onboarding, and strengthen organizational performance. In addition to core training functions, this role... 

    getwingapp

    Makati
    10 days ago
  •  ...We are a world-leading smart mobility SaaS company with over 2.6M subscribers across 24 countries and we are looking for a Product Trainer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to... 

    Cartrack Philippines

    Makati
    7 days ago
  •  ...Job Requirements At least 2 yrs of experience as a trainer in a BPO setting Good communication skills Experience handling voice and non-voice Responsibilities Assist in the development and delivery of training programs for new and existing employees.... 

    V-Call Center Link Inc.

    Makati
    14 days ago
  • Description Facilitate training sessions for accounting staff and new hires to enhance their skills and knowledge. Develop and update training materials to ensure alignment with current accounting practices and regulations. Assess trainee progress and provide ...

    El Puerto Marina Beach Resort and Vacation Club

    Makati
    21 days ago
  •  ...We are looking for a fitness trainer! Qualifications: Certified Gym Coach / Fitness Coach / Fitness Trainer 2+ years of experience as a fitness trainer Can demonstrate proper techniques Responsibilities: Conduct initial and ongoing screenings to identify... 

    EZ Step Ortho Inc.

    Makati
    21 days ago
  •  ...Now Hiring: Product Trainer Assistant Apply Now at Equicom Services , Inc. Qualifications: At least one year of experience...  ...Outsourcing environment, or equivalent experience in call center operations. Excellent written and verbal communication skills in... 

    Equicom Services Inc.

    Makati
    21 days ago
  • Benefits: ~ Competitive Salary ~ HMO/Health Insurance ~13th Month Pay ~5-day Workweek Responsibilities: Create engaging training materials (presentations, guides, multimedia) Conduct training sessions for sales teams (in-person and virtual) Provide...

    Cartrack Philippines

    Makati
    21 days ago
  • BOUND FOR ABU DHABI PALACE FREE RECRUITMENT Description Train animals to follow specific commands and behaviors using positive reinforcement techniques. Develop and implement structured training programs based on animal species and temperament. Monitor animal...

    Building Better Lives Manpower Services Int'l Inc.

    Makati
    21 days ago
  • Qualifications: Proven experience in coaching Pilates Certified Pilates Instructor (with relevant certificates) Strong communication and client-handling skills Energetic, motivated, and customer-focused Conduct one-on-one and group Pilates sessions Responsibilities...

    Fixi Group Philippines, Inc.

    Makati
    21 days ago
  •  ...that competes globally. We hold ourselves to high standards and operate with purpose, integrity, grit and excellence. Join us if you...  ...We are looking for a passionate and commercially-minded Retail Trainer to elevate the capabilities of our retail teams. You will partner... 

    Love, Bonito

    Makati
    a month ago
  •  ...global training initiatives, with a strong focus on technical audiences such as Application Managers Build and scale a train-the-trainer framework to enable consistent and effective delivery of cybersecurity training worldwide Collaborate closely with security... 

    Henkel

    Makati
    10 days ago
  •  ...The Technical Trainer is responsible for the delivery of training to employees as well as with external customers. The Technical Trainer will design, develop and facilitate both classroom and online training and will create training materials (including user guides, videos... 

    Octal Philippines Inc.

    Makati
    a month ago
  •  ...~ Strong understanding of RCM workflows and call center operations ~ Excellent presentation, communication, and facilitation skills...  ...to various learning styles Responsibilities: The Trainer (RCM – Healthcare Account) is responsible for delivering effective... 

    Synlink Recruitment Outsourcing Co. Inc.

    Makati
    21 days ago
  •  ...Trainer / Facilitator   Company Description: Wing helps small businesses, startups, executives, and enterprises streamline their operations by providing access to top-tier remote talent.   Role Summary: You’ll run classes and training sessions; assess competency... 

    getwingapp

    Makati
    more than 2 months ago
  •  ...Video Editing Trainer using Artificial Intelligence We are looking for a dynamic, engaging, and highly adaptable In-Person AI Video Production Instructor to lead our face-to-face training sessions. Unlike an online course, this role requires a trainer who can command... 

    Inventive Media

    Makati
    18 days ago
  • 2500 - 3000 Php per day

     ...improvements in IT service management practices. Qualifications: ITIL Certification is mandatory. Proven experience as an ITIL Trainer or in a similar role, with a minimum of [2] years of experience in IT service management. Strong knowledge of ITIL frameworks (... 

    Inventive Media

    Makati
    21 days ago
  • 2500 - 3000 Php per day

     ...Pay: ₱2,500.00 - ₱3,000.00 per day Job description: We're Hiring: Part-Time Trainer – DaVinci Resolve Video Editing Are you passionate about video editing and eager to share your expertise? We’re looking for a Part-Time Trainer to lead our DaVinci Resolve Video... 

    Inventive Media

    Makati
    21 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Operations Trainer (USRN). Be the first to apply!