Americas Learning Project Coordinator Associate

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Job Description  
Job description 
Service Line CBS  Sub-service Line AWS 
Location Taguig City, Philippines No. of positions 1 
Title 
Americas Learning Project Coordinator - 
Associate 

Rank 66 
Grade  Type of Employment Permanent 
Overall Years of 
Experience 4-5 years Relevant Years of Experience 2-3 years 
Requisition Date  Resource On-board Date  
Required 
Qualification 

Position 
Summary 
The associate would be required to work in a global team environment in delivering and managing 
the administrative needs of the projects for stakeholders within agreed timelines 

Resource with experience in project coordination with strong organizational skills and would be 
required to co-ordinate and support on the following tasks: 

Project Administration support 
Put together project plan and provide weekly updates 
Follow up on outstanding actions 
Keeping team updated on movements and changes 
Flag risks and concerns 

Newsletter/leadership communication support 
Template creation and management (Outlook) 
Support select content creation (e.g. new hires list - names and photos) 
Manage select approval aspects 
Email layout setup & editions 
Distribution 
Chasing/following up basic people stories and creating an initial draft 
Sending out Q&As for completion 

Webcast Support 
Calendar planning (coordinating dates in the diary) 
Logistics – room bookings, IT support, webcast booking form and briefings 
Project co-ordination/management 
Provide replay information and links post event 
Manage invoicing and payment 
Mailbox management 
Email set up 
Sending out emails 
Monitoring inbox for feedback and questions – responding/forwarding to appropriate 
person/following up that response has been sent 
Archiving 
Transition from Lotus Notes to Outlook – setting up shared mailbox 

Mailbox calendar management 
Organize placeholders for various meetings 
Issue invitation and call details   
Manage invite updates/cancellations 

2 

Budget/invoices 
Budget/WIP reports 
Invoice processing 
Handling invoicing & payment for 3rd party vendors 
Skills 
Requirement 
Essential skills 
• Experience in coordinating tasks between various teams. 
• Minimum 4+ years of corporate experience with at least 2+ years of 
Project Management/Coordination 
• Experience in project coordination with strong organizational skills, would 
be required to support a PM on the following tasks; 
o Coordinate project meetings - produce, maintain and distribute 
meeting minutes, project documentation, updates, status 
reports, project modifications, key deliverables and approvals 
for project stakeholders and task owners 
o Coordinate project execution, including inputting project 
schedules, track status and adjustments, and ensure all 
milestones, actions and deadlines are met on-schedule. 
o Ensure that tasks are tracked as per committed deadlines. 
o Follow up on action items with key stakeholders and task 
owners to ensure on-time project tasks 
Desired 
technical skills  

• English language skills - excellent written and verbal communication 
• Knowledge in Project Management tools would be an added advantage. 
• Be proficient in MS Project/Word/PowerPoint/Excel - working knowledge 
of MS office  
Desired 
Behavioural 
Skills 
• Exceptional communication skills - both written and oral  
• Demonstrate strong organizational skills and structured thinking abilities 
• Maintain/update all project related trackers e.g Project plan, Risk tracker, 
budget tracker etc. 
• Demonstrate strong interpersonal and analytical skills 
• Demonstrate an eye for detail 
• Be flexible and willing to adjust responsibilities to align with developing 
business needs 
Other 
requirements 

• Flexibility to adjust to multiple demands, shifting priorities, ambiguity and 
rapid change 
• Responsible for supporting PM with the day-to-day management and 
smooth operation of various projects. 

Roles and responsibilities 
Key 
Relationships 
• EY leadership across functions, service lines and geographies 
• EY Internal project teams around the world 
Accountabilities 

• Contributes as an effective team member and takes accountability for deliverables 
• Creates value to clients independently- bringing excellent project and change management 
skills and past client experiences 
3 

• Deploys consulting best practice knowledge and techniques when undertaking work 
• Performs rapid assessment of current landscape for clients and can provide insights around 
hypotheses and solutions 
• As a team member, assists in providing smooth delivery of internal project/program outcomes 
• Acts as a coach to client staff to support embedding capability  
• Develops and manages knowledge for use across internal projects and the EY communities.  

Skill Set Requirement Matrix 
Technical Competency Requirement N/A 
Fundamental 
Awareness Novice Intermediate Advanced Expert 
Microsoft PowerPoint Essential    ✓   
Microsoft Word Essential    ✓   
Microsoft excel  Essential    ✓   
Microsoft Project  Essential    ✓   

Operational Competency Requirement 
N/
A 
Fundamental 
Awareness Novice Intermediate Advanced Expert 
Program/Project 
Management 
Essential    ✓   
Communication skills 
(Comprehend, Verbal & 
Written) 
Essential 
✓   
Initiate/Plan/Execute/Monitor 
& Control/Report/Close 
Essential    ✓   
Comms/Financial 
Management/ 
Integration/Procurement/ 
Quality/ 
Essential 
✓    
Project planning  Essential   ✓    
resources/Risk/ 
Schedule/Scope 
Essential   ✓    
Change Management Essential   ✓    
Business engagement: 
Change Governance, Strategy 
& Plan/Vision & case for 
Change/Culture 
alignment/Sponsors/Stakehol
der Management & 
Communications. 
Essential 
✓    
Business Readiness:  
Plan readiness/Conduct 
readiness assessment/ 
Change impact 
analysis/Training /Aligning 
organisation & roles 
Desirable 
✓    
Business Adoption:  
Agree metrics/post 
implementation 
support/tracking & 
Desirable 
✓    
4 
monitoring/lessons 
learned/transfer knowledge 
Organizing 
Desirable    
✓   
. 

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