Content Specialist
dnata Airport Services
Minimum requirements:
• Must be willing to work on shifting schedule, holidays, and weekends.
• Must be willing to work and relocate in Clark, Pampanga
• Experience in content development, employee communications, digital communications,
campaigns or a related role.
• Ability to create engaging communication materials using Canva or equivalent tools. Basic
photography and video-editing skills are advantageous.
• Strong copywriting, editing and proofreading skills, with the ability to turn stakeholder and
technical inputs into clear, accurate communications.
• Strong planning and organisational skills, including managing content calendars, publication
schedules and competing deadlines.
• Ability to maintain communication records, templates and digital assets, and monitor basic
engagement metrics.
• Ability to coordinate effectively with relevant stakeholders while following approved brand
guidelines and communication governance.
• Ability to work with minimal supervision
Key Responsibilities and Accountabilities
• Newsletter Management
o Coordinate the development and publication of internal newsletters and recurring
communication materials.
o Consolidate content submissions from relevant stakeholders and ensure completeness
of required materials.
o Format newsletters and manage publication schedules.
o Maintain newsletter templates and archives.
• Digital Communications
o Manage content publication across approved digital communication platforms.
o Publish announcements, campaign communications and service updates
o Support communication requirements for employee events, roadshows and awareness programmes,
including social engagement and digital content.
o Monitor and report content reach and engagement metrics.
• Content Planning and Engagement
o Develop and maintain the communication and content calendar.
o Coordinate publication timelines and campaign schedules.
o Gather content requirements from stakeholders.
o Ensure communications align with approved priorities and business objectives.
• Stakeholder & Governance Management
o Ability to coordinate effectively with stakeholders and Corporate Communications
o Understanding of approved processes, brand guidelines and communication
governance.
o Ability to manage communication records, templates and approved digital assets.
• Perform related duties may be assigned
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