Customer Service Rep - Healthcare - Iloilo Onsite
20000 - 25000 PhpFull-time
Gratitude Inc
JOB TITLE: Customer Service Rep - Healthcare - Iloilo Onsite - BPO Experience Preferred
Location: Iloilo - Onsite
Work Setup: Onsite - Shifting Schedule (Weekends & Holidays)
Salary: Competitive Package + Benefits
ABOUT THE ROLE:
We are hiring Healthcare Customer Service Representatives for our Iloilo onsite team. If you have BPO experience and strong customer service skills, this is a great opportunity to grow in the healthcare account.
WHAT'S IN IT FOR YOU:
- Competitive salary and benefits
- Healthcare account experience
- Career growth opportunities
- Supportive onsite work environment
YOUR ROLE:
- Handle customer inquiries related to healthcare services
- Provide excellent customer service and resolve concerns efficiently
- Document interactions accurately
- Meet quality and performance targets
- Work on shifting schedules including weekends and holidays
WHO WE'RE LOOKING FOR:
- College Graduates with at least 6 months work experience - Open to apply!
- Undergraduate: Completed at least 2 years in college / 72 units with 1 year BPO experience
- Customer service oriented
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Proficient in MS Office and internet navigation
- Flexible to work shifting schedules, weekends, and holidays
- Must be willing to work onsite in Iloilo
Vacancy posted 4 days ago
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