Customer Service Representative (Financial Account)
Full-time
Metacom Careers
Description - Manage customer inquiries regarding financial accounts via phone, email, and chat.
- Assist customers with account setup, transaction inquiries, and account management.
- Resolve customer issues by providing accurate information and timely solutions.
- Document customer interactions and maintain detailed records of customer interactions.
- Collaborate with other departments to enhance the customer experience and resolve complex issues.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: atleast 6 months of call center experience
- Skills and Competencies: Strong communication skills and customer-focused mindset
- Responsibilities and Duties: Ability to multitask and manage time effectively
- Qualities and Traits: Empathetic, patient, and detail-oriented
- Working Conditions: Fast-paced environment with potential for high call volume
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative (Financial Account) in Cebu vacancy
- ...Job responsibilities: Customer interaction (voice / chat / email) Handle high-volume... ...balances, recent transactions, statements, and services. Disputes & fraud handling Log... ...strict confidentiality of customer financial data. Adhere to regulatory, compliance...
- ...Job Overview We are looking for experienced Customer Support Representatives to join our Financial Account based in IT Park, Cebu. The role involves assisting... ...concerns efficiently, and delivering excellent customer service in a fast-paced environment. Key...
- ...Description Provide excellent customer service by addressing inquiries and resolving issues. Assist... ...customers in understanding healthcare and financial products and services. Process customer orders and manage account information accurately. Maintain...
- ...Description Handle customer inquiries and provide appropriate solutions in a timely... .... Assist in managing healthcare and financial account-related issues for customers. Build... ...Collaborate with team members to improve service delivery and resolve outstanding issues...
- ...CSRs to join a fast growing account in Cebu. You will be responsible... ...for delivering exceptional service to valued clients through effective... ...problem-solving skills, and customer profiling. Key... ...BPO experience OR 12 months of Financial BPO background ~ Must be conversant...
- ...Description Provide excellent customer service support to clients in the healthcare and financial sectors. Assist customers with inquiries, concerns, and issues related to their accounts and services. Effectively communicate product features and benefits to enhance...
- ...Description Assist customers with inquiries regarding healthcare and financial services. Provide information on policies, procedures, and services offered. Resolve customer complaints and issues in a professional manner. Document customer interactions accurately...
- ...Description Provide exceptional customer support to clients through various channels, including phone, email, and chat. Assist customers with inquiries related to healthcare and financial services, ensuring accurate information is delivered. Resolve customer complaints...
- ...Description Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Assist customers with inquiries related to healthcare and financial services. Resolve customer complaints efficiently while ensuring customer satisfaction....
- ...Description Assist customers with inquiries regarding healthcare and financial services. Resolve issues and provide solutions to enhance customer satisfaction. Maintain accurate records of customer interactions and transactions. Educate customers about available...
- ...Description Provide excellent customer service to patients and healthcare providers. Handle inquiries and resolve issues in a timely manner. Assist in the processing of patient accounts and provide necessary information. Maintain and update customer information...
- ...Description Interact with customers to provide information and resolve inquiries. Handle customer complaints, provide appropriate... ...interactions in the system accurately. Assist in developing customer service policies and procedures. Collaborate with team members to...
- ...Equicom Services is looking for: Customer Service Representative for LOCAL ACCOUNT Location: 8F Appleone Equicom Tower Cebu Business Park, Cebu City Language: Tagalog/Taglish Job Descriptions: Responsible for answering customer questions and taking care...
- ...Description Provide exceptional customer service to clients in the travel industry. Assist customers with inquiries related to travel bookings, cancellations, and changes. Resolve customer issues and complaints efficiently and effectively. Maintain up-to-date...
- ...Are you passionate about helping customers and building a career in the BPO industry? Join our team today! Location: IT PARK, LAHIG CEBU CITY Position: Customer Service Representative (ONSITE) Salary Package: Up to 23,000 basic salary + incentives Qualifications...
- ...We’re looking for enthusiastic and customer-focused individuals to join our Telco Account team. As a Customer Service Representative, you’ll be the frontline voice of our telecommunications client, assisting customers with inquiries, resolving issues, and delivering exceptional...
- ...We are looking for a customer-focused Customer Service Representative (CSR) to join our Financial Account team. In this role, you will assist customers with their banking and financial service inquiries, provide accurate information, resolve account-related concerns,...
- ...Description Provide exceptional customer service by addressing inquiries and resolving issues efficiently. Communicate... ...Level: 1–3 years of experience in customer service or a financial/insurance/travel account BPO experience. Skills and Competencies:...
- ...Description Respond to customer inquiries and provide excellent service through non-voice channels. Assist customers with product information, order status, and troubleshooting issues. Maintain accurate records of customer interactions and transactions. Collaborate...
- ...Description Assist customers via voice and non-voice channels to address inquiries... ...information regarding products and services to enhance customer satisfaction.... ...Job Title: Customer Service Representative Voice/Non-Voice Account Job Function: Customer Service...
- ...Ready to take your career to new heights? Join our team as a Customer Service Representative (CSR) for a leading Airline Account , where you’ll play a vital role in assisting passengers and ensuring smooth travel experiences. If you have strong communication skills...
- ...Take your career to new heights! Join our growing team of Customer Service Representatives and be part of one of the most dynamic BPO companies in... ...have exciting openings for Healthcare, Retail, and Airline accounts! Description: As a CSR, you will handle customer...
- ...Description Respond to customer inquiries via voice and non-voice channels. Provide accurate information about products and services. Assist customers with order processing and issue resolution. Maintain a positive and professional demeanor during customer...
- ...are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via...
- ...We are looking for an experienced Customer Service Representative to provide outstanding support to our customers. The ideal candidate has strong... ...needs and provide appropriate solutions. Process customer accounts, orders, payments, or service requests. Maintain...
- ...Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades... .... Why pick us? Exciting Performance Bonuses & Account-Specific Allowances Career Advancement Opportunities...
- ...Description Provide exceptional customer service by handling inquiries and resolving complaints effectively. Assist customers with product information, orders, and account management. Document customer interactions and feedback for continual service improvement...
- ...As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth and positive... ...role may be onsite or remote, depending on the assigned account. Qualifications: At least High School Graduate (old...
- ...HIRING: BPO CUSTOMER SUPPORT – FINANCIAL ACCOUNT Job Title: Financial Customer Support Representative (BPO) Role Overview: Provide financial customer support for inbound... ...on behalf of clients. Deliver quality service, resolve issues promptly, and maintain accurate...
- ...Description Provide exceptional service to customers through various communication channels... ...efficiently. Process orders and manage account information using internal systems.... ...Job Title: Customer Service Representative Job Function: Customer Service...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative (Financial Account). Be the first to apply!
