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Customer Service Representative

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Assist customers with inquiries and provide effective solutions.
  • Handle customer complaints and ensure high satisfaction levels.
  • Document and track customer interactions accurately.
  • Collaborate with team members to improve service delivery.
  • Stay updated on product knowledge and policy changes.

Requirements

  • Educational Qualifications: Atleast Hgrad with 1 year financial account, at least hgrad/SHS with 1 year auto insurance experience, /atleast 2ndyr undergrad with no back subjects with atleast 1year experience in bpo in bpo any field.
  • Experience Level: 1–2 years.
  • Skills and Competencies: Strong customer service and interpersonal skills.
  • Skills and Competencies: Previous experience in an insurance environment is a plus.
  • Qualities and Traits: Excellent communication skills and a positive attitude.
  • Working Conditions: Fast-paced and dynamic work environment.
Vacancy posted 12 hours ago
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