Analyst, Software Test Engineering
VISA ASSISTANCE CENTER
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Team Summary
Software Test Engineering Analysts are responsible for applying and maintaining quality standards for Visa products. The role involves executing software test plans, analyzing test standards and procedures, and maintaining documentation of test results. Software Test Engineering Analysts analyze test results and recommend corrective actions to ensure product quality and reliability.
What an Analyst, Software Test Engineering does at Visa:
- Executes test strategy, solution validation, and delivery activities, sometimes across multiple projects, communicating outcomes and recommendations to stakeholders.
- Provides input and collaboration to team members responsible for testing, certification, and quality-related activities across multiple products and solutions.
- Takes ownership of assigned elements of testing and solution readiness activities, ensuring successful delivery and client outcomes.
- Drives troubleshooting, root cause analysis, and implementation of preventative measures for technical, operational, and application-related issues.
- Progresses toward subject-matter expertise, providing input on testing, certification, product capabilities, implementation considerations, and continuous improvement opportunities.
- Partners with internal and external stakeholders to assess requirements, identify risks, and recommend appropriate testing and validation approaches.
- Communicates project status, quality outcomes, risks, and recommendations across assigned initiative(s).
- Supports the expansion of test automation, self-service capabilities, and process improvements that enhance efficiency, scalability, and client experience.
- Reviews testing and automation deliverables, promoting consistency, quality standards, and best practices.
- Provides technical consultation and guidance to clients and stakeholders, helping them navigate testing, certification, and solution adoption requirements.
- Participates in strategic technology initiatives that support new capabilities, improve client experience, and enhance operational effectiveness
Company description:
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together , let's transform the way the world pays.
Qualifications
What you will need:
All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.
What will also help:
· Experience in payments, financial services, technology consulting, implementation, certification, client support, or customer-facing technical roles.
· Analytical, troubleshooting, and problem-solving skills with experience resolving client issues.
· Experience working with APIs, web services, system integrations, networking concepts, and modern digital platforms.
· Ability to provide technical consultancy to internal and external stakeholders at standard- to mid-levels of technical expertise.
· Experience supporting technology transformation, automation, self-service platforms, or process improvement initiatives.
· Strong stakeholder management, communication, presentation, and relationship-building skills.
· Experience leveraging data and operational insights to drive recommendations, improve client outcomes, and support business objectives.
· Demonstrated adaptability, curiosity, and a commitment to continuous learning in an evolving technology and payments landscape.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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