Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Mandarin Hotel Representative, Work Onsite

Full-time

J-K Network Services

Company Profile: One of Asia's grandest and luxurious hotels, resorts, and casinos. This company has more than 5000 employees, including multilingual staff to serve high-end guests and foreign clients. Position: Mandarin Hotel Representative Company Industry: Biggest 5 Star Entertainment Hotel Work Location: Parañaque or Pasay City Work Schedule: Shifting Schedule Salary: Php 35,000 - Php 45,000 Incentives and Service charges will also be given Work Set Up: Work On-site

BENEFITS:

  • HMO/Medical Insurance
  • Life Insurance
  • 25 days paid leave credits
  • 13th month pay
  • Free daily buffet meal
  • Free parking
  • Property discounts
  • Retirement plan
  • Annual salary/merit increase depending on performance
  • Rice Subsidy Php 1,750
  • Other allowance P3,000 to P5,000 monthly

REQUIREMENTS OF THE JOB:

  • Open to Filipinos and Filipino-Chinese who can speak Mandarin & English.
  • Open to high school graduates and Bachelor's Degree in Hospitality, Marketing, or Business Administration.
  • Having experience in the casino industry is an advantage.
  • At least 1 year of experience in customer service and/or hospitality.
  • Good written and verbal communication skills in English.

RESPONSIBILITIES OF THE JOB APPLICATION:

  • Assist international guests, especially Chinese nationals, with their needs and inquiries.
  • Support Mandarin-speaking guests with membership registration, account inquiries, and rewards transactions.
  • Process rewards redemptions, complimentary items, gifts, transportation, food and beverage vouchers, and room accommodations in accordance with company policies.
  • Deliver excellent customer service and build strong relationships with guests.
  • Maintain and update guest preference records to provide personalized service for future visits.
  • Manage VIP guest relations and enhance the overall casino experience.
  • Coordinate with the VIP team by sharing relevant information.
  • Build and maintain relationships with Table Games players, including assisting with credit line applications.
  • Provide courteous and professional assistance to all guests.
  • Handle Mandarin-speaking guests' game-related inquiries.

RECRUITMENT PROCESS:

  1. Paper Screening
  2. Initial Interview
  3. 2nd Interview
  4. Final Interview
  5. Job Offer

Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Mandarin Hotel Representative, Work Onsite in Pasay vacancy
  •  ...Proficient in using GDS systems (such as Amadeus, Sabre or Galileo) Qualities and Traits: Strong interpersonal skills and a customer-focused attitude. Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks efficiently.... 

    Metacom Careers

    Pasay
    16 days ago
  •  ...20% Night Differential Paid Training & Incentives HMO & Government Benefits 13th Month Pay Vacation Leave / Personal Time Off – Paid Anniversary Bonus Annual Performance Increase Work Onsite with a professional & supportive team... 

    Alorica Philippines

    Pasay
    18 days ago
  •  ...WELCOME! ~20% Night Differential  ~ Paid Training & Incentives  ~ HMO & Government Benefits ~13th Month Pay  ~ Vacation Leave / Personal Time Off PAID ~ Anniversary Bonus  ~ Annual Performance Increase ~ WORK ONSITE with a professional & supportive team... 

    Alorica Philippines

    Pasay
    18 days ago
  •  ...We are looking for experienced  Mandarin-Speaking Hotel Operations Manager to oversee hotel projects from planning through operations. The ideal...  ...We Offer Competitive salary (Negotiable) Opportunity to work on exciting hotel development and operational projects... 

    Connectwise Manpower Services

    Pasay
    19 days ago
  •  ...In a call center, CSR stands for Customer Service Representative . Also known as a call center agent, this frontline employee is responsible for directly assisting customers, answering inquiries, resolving complaints, and processing orders or transactions via phone... 

    Synlink Recruitment Outsourcing Co. Inc.

    Pasay
    19 days ago
  •  ...Allowance Complete Attendance Incentive Working equipment is provided Client...  ...impact of those. Position: Sales Representative Industry: IT Company Location: Makati...  ...City Work Set up: Hybrid (2 days onsite and 3 days WFH) Salary: negotiable depending... 

    J-K Network Services

    Pasay
    12 days ago
  • ~\Assist customers in the onsite set-up of Global Distribution System (GDS) solutions. ~ Provide technical support and training for users...  ...-focused attitude. ~ Responsibilities and Duties: Ability to work independently and as part of a team in a dynamic environment.... 

    Metacom Careers

    Pasay
    19 days ago
  • A Call Center Agent handles inbound and/or outbound customer calls, provides information about products and services, resolves customer concerns, and ensures a positive customer experience.

    Synlink Recruitment Outsourcing Co. Inc.

    Pasay
    19 days ago
  •  ...readiness of the vehicle. Follow all traffic laws and company policies to ensure passenger safety. Communicate effectively with hotel staff and management regarding guest needs and transportation schedules. Requirements Educational Qualifications: High School... 

    Contracting Outsourcing Management Services Incorporated

    Pasay
    2 days ago
  •  ...We are hiring Call Center Representatives for a Hotel Reservation account. The role involves assisting customers with hotel inquiries, reservations, modifications, and cancellations while providing excellent customer service. No prior experience is required as paid training... 

    Caldwell Communications Consultancy Philippines

    Pasay
    19 days ago
  • Ensure continuous coverage among Medical/Paramedical Professionals Manage territory programs and special projects of assigned products to generate the targeted sales Manage and grow MS business relationship Implement tactics and submit accurate report Participate...

    Synlink Recruitment Outsourcing Co. Inc.

    Pasay
    19 days ago
  •  ...Your potential has a place here with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC  Our employees have spoken. Our purpose, team, and... 

    TTEC

    Pasay
    18 days ago
  •  ...Oversee daily hotel operations and ensure a high level of customer service. Manage staff recruitment, training, and performance...  ...staff, ensure guest satisfaction, and maintain hotel policies. Working Conditions: Fast-paced hotel environment, flexible hours... 

    Stone Properties Corp.

    Pasay
    19 days ago
  •  ...Work Location: 100% Onsite (Grand View, Pasay)  Schedule:  Clinic operates 7 days a week (Day off schedules - Rotational)  Responsibilities...  ...service or healthcare setting (e.g., clinic, retail, bank, hotel, etc.) ~ Strong track record in operations management,... 

    Tasq Staffing Solutions, Inc.

    Pasay
    3 days ago
  • The Transport Associate is responsible for providing safe, reliable, and courteous transportation services to hotel guests, reservation of transportation of our clients and ensuring a positive guest experience.

    Enterprise Car Lease Philippines, Inc.

    Pasay
    18 days ago
  •  ...Job Summary We are looking for a reliable and detail-oriented Hotel Operations and Administrative Support staff to assist in daily hotel...  ...) Detail-oriented and able to multitask Willing to work in Pasay City Why Join Us Competitive salary and benefits... 

    Legend Hotels Int' Corp.

    Pasay
    19 days ago
  • 30000 Php

     ...Work Location:  Taguig City & Pasay| Earn up to ₱30,000 Monthly Are you a confident...  ...We are seeking skilled  Customer Service Representatives  to join our growing team in  Taguig City...  ...skills Willing to work  onsite in Taguig City Amenable to work night... 

    The Hird Corp.

    Pasay
    19 days ago
  •  ...Work Setup: Onsite (Pasay) Work Schedule: Shifting The Clinic Nurse Supervisor is responsible for supervising the daily clinical operations of the clinic, ensuring the delivery of high-quality patient care, overseeing nursing staff, maintaining regulatory compliance... 

    Tasq Staffing Solutions, Inc.

    Pasay
    3 days ago
  •  ...Key Responsibilities: Oversee daily hotel operations and supervise staff performance Ensure excellent guest service and handle customer concerns professionally Monitor and improve occupancy rates and revenue performance Control operational costs and ensure... 

    Market Place Cooperative

    Pasay
    19 days ago
  •  ...Can start immediately (August 31 - start date) Willing to work onsite at MOA, Pasay Program: Travel and Hospitality Job Details...  ...What you'll be doing # Manage a team of customer service representatives, providing coaching, training and performance feedback #... 

    Tasq Staffing Solutions, Inc.

    Pasay
    9 days ago
  •  ...appropriate techniques to achieve a smooth finish. Repair and restore damaged plaster surfaces in existing structures. Ensure all work complies with safety standards and regulations. Requirements Educational Qualifications: High School diploma or equivalent... 

    Studio 85 Promotions Inc.

    Pasay
    19 days ago
  •  ...innovation. The company is currently seeking Mandarin-speaking professionals to support its...  ...Position: Marketing Assistant (hybrid work set up) Industry: Famous Asian Restaurant...  ...marketing initiatives Recruitment Process (Onsite): Look for Ms. Jai Paper Screening... 

    J-K Network Services

    Pasay
    18 days ago
  •  ...customer assistance related to accounts reconciliation. PLANNING Works with the Immediate Superior in preparing new A/R policies and...  ...Monitors Overdue Accounts Provides updates to sales representatives and/or clients regarding their outstanding balances. Works... 

    Hunter's Hub Inc.

    Pasay
    18 days ago
  • The Business Intelligence Supervisor (BIS) is an integral position in support of the functional and operational requirements of the Business Intelligence and Commercial Services Group (BICS). This role provides analytical support to the commercial team by ensuring decision...

    Hunter's Hub Inc.

    Pasay
    3 days ago
  • 40000 Php

     ...Sales Development Representative (SDR) | Permanent Work From Home | Earn Up to ₱40,000 Monthly We are looking for motivated and results-driven Sales Development Representatives (SDRs) to join our team. If you have experience in outbound B2B sales, lead generation, and... 

    Olympuz-Edward Belacse Career Consultancy Services

    Pasay
    19 days ago
  •  ...a culture where individuality is noticed and valued every day. Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational... 
    Pasay
    a month ago
  •  ...Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across... 

    Tasq Staffing Solutions, Inc.

    Pasay
    a month ago
  • Description Provide personalized financial advice to clients based on their individual financial goals. Develop and maintain strong client relationships through regular communication and follow-ups. Assist clients in selecting suitable financial products and services...

    Pru Life UK - UOLIA by RV John R. Maxian

    Pasay
    12 days ago
  •  ...negotiation Skills and Competencies: Knowledge of insurance products and customer relationship management Qualities and Traits: Strong relationship-building abilities and teamwork Working Conditions: Remote work flexibility with a supportive team environment... 

    Pru Life UK - UOLIA by RV John R. Maxian

    Pasay
    10 days ago
  • ~Responsible to oversee daily site activities, ~ Verify material deliveries, and ensure work is being carried out according to specifications and safety standards. ~ The ideal candidate will be detail-oriented, proactive, and capable of identifying issues on-site in... 

    Hunter's Hub Inc.

    Pasay
    18 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Mandarin Hotel Representative, Work Onsite. Be the first to apply!